Base Windscreen Supervisor- Sandhurst

Auto Windscreens; Sandhurst; On-site; GBP 25,000 - 35,000; Full time

Job summary

Auto Windscreens is seeking a Service Centre Supervisor to oversee daily operations at the Sandhurst site. The role involves maintaining service standards, supporting colleagues and customers, and ensuring efficient stock management and safety policies are followed.

You will act in the absence of the Service Centre Manager and provide feedback to senior management. The successful candidate will combine strong communication with excellent planning abilities and a proactive mindset to drive

Qualifications

• Strong communication skills both face-to-face and over the phone.
• Ability to plan and organize workload effectively.
• Flexible approach to varying work demands.
• Proactive self-motivation and ability to work on own initiative.

Responsibilities

• Maintain current KPIs and targets as a Technician/Supervisor.
• Maintain standards of the Service Centre.
• Support colleagues and customers both internally and externally.
• Assist with stock management within the Service Centre.
• Stand in for the Service Centre Manager during absences or holidays.
• Provide operational information and feedback to management teams.
• Ensure H&S standards and processes are followed within the Service Centre.
• Manage and replenish consumable stocks for the Service Centre.
• Arrange regular collection of glass and chemical waste.
• Handle ad-hoc duties as advised by the Service Centre Manager or Area Manager.

Skills

Team collaboration

Communication skills

Planning & organizing

Self-motivation

Job description

Auto Windscreens is one of the UK’s fastest growing and leading automotive glazing companies, innovation is at the heart of our business whether it be robotic lifting devices, wet weather canopies or new windscreen bonding equipment that will set even in damp or freezing conditions. We lead the industry in the training and certification of our technicians and offer an excellent opportunity for personal development. As part of The Sunday Times list of the Top 100 companies to work for, Auto Windscreens offers the chance to join a vibrant, innovative and forward thinking company. We currently have exciting opportunities for a Service Centre Supervisor based in Sandhurst.

Responsibilities

• Maintaining your current KPIs and targets as a Technician
• Maintaining standards of the Service Centre
• Provide help and support to all colleagues and customers both internally and externally.
• Supporting the Service Centre Manager with the effective control of stock management within the Service Centre.
• Managing the Service Centre during any period of absence and annual leave of the Service Centre Manager
• Provide operational information and feedback to relevant management teams.
• Liaise closely through clear and timely communication with Technicians, Service Centre Manager and Area Manager.
• Supporting the Service Centre Manager to ensure all H&S standards and processes are maintained within the Service Centre.
• Controlling and replenishing the consumable stocks for the Service Centre.
• Arranging the regular collection of the glass waste and chemical waste.
• Any other ad-hoc duties requested or advised by the Service Centre Manager or Area Manager.

Skills Required

• Ability to work on own initiative and as part of a team.
• Excellent communication skills both face-to face and via the telephone.
• Able to demonstrate a good level of competence in planning and organizing own workload.
• Flexible approach to work demands.
• Proactive self motivator and able to work on own initiative.