Ink Solutions Technical Advisor - Field Support (UK)

Witan Search; Farnborough; On-site; GBP 42,000 - 60,000; Full time

Job summary

Witan Search is seeking a Technical Adviser reporting to the Head of R&D Services (Technical Assistance Group) with 3–5 years in the chemical or printing industry.

Based in the UK and dedicated to local customer activities at their Hampshire site, you will provide high-level technical services, advise on ink formulations, support design software proofs and factory formulations, and ensure clear reporting of visits.

Qualifications

• Engineering degree in Chemistry or equivalent in printing industry.
• 3–5 years’ experience in chemical or printing industry is advantageous.
• Excellent communication and interpersonal skills.
• Ability to travel to different customer sites when needed.

Responsibilities

• Provide Technical Services to customer as described.
• Advise on ink formulations and link to design software proofs and factory formulations.
• Answer customer queries on site or refer to Global HQ.
• Find solutions to technical issues and reinforce technical knowledge.
• Ensure optimal use of products and collaborate with HQ for improvements.
• Prepare technical visit reports and monthly activity reports.
• Ensure timely and documented product complaint handling in collaboration with HQ.

Skills

Strong communication

Customer orientation

Project management

Education

Engineering degree in Chemistry or equivalent in printing industry

Job description

Witan Search is seeking a Technical Adviser reporting to the Head of R&D Services (Technical Assistance Group) with 3–5 years in the chemical or printing industry.

Based in the UK and dedicated to local customer activities at their Hampshire site, you will provide high-level technical services, advise on ink formulations, support design software proofs and factory formulations, and ensure clear reporting of visits.