Infrastructure Technical Lead

ARAG Legal Services UK; West of England; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

26 days holiday + bank holidays + ‘MyDay’

Contributory company pension scheme (up to 10% employer match)

Employee Reward and Incentive Scheme

Access to employee discounts hub

Job summary

ARAG Legal Services UK is seeking an experienced Infrastructure Technical Lead to own and design infrastructure across on-premise and Azure cloud platforms. This vital position combines technical leadership and hands-on engineering oversight. Candidates should have a strong foundation in Azure, experience in infrastructure design, and proven technical authority. The company prides itself on a collaborative culture and offers excellent benefits including generous holidays and a progressive career pathway.

Qualifications

• Experience owning infrastructure architecture, design, and standards.
• Strong understanding of security, resilience, compliance, and operational risk.
• Recent experience operating at senior/third-line level.

Responsibilities

• Own infrastructure design and technical direction across cloud platforms.
• Act as the design authority for infrastructure across multiple environments.
• Provide technical authority, mentoring, and peer review.

Skills

Azure infrastructure

Infrastructure architecture

Technical leadership

Cloud environments

Operational risk

Job description

As ARAG continues to invest in its digital platforms and cloud-first strategy, we are looking for an Infrastructure Technical Lead to own infrastructure design and technical direction across on-premise, hybrid and (in particular) our Azure-based cloud platforms.

You will act as the design authority for infrastructure, setting and evolving architecture principles, standards and patterns across compute, storage, networking, identity and platform services. Working closely with Security and Architecture, you will ensure solutions are secure, resilient, scalable, cost-effective and aligned to ARAG’s governance and regulatory obligations.

This role combines senior technical leadership with hands-on engineering oversight. You will provide technical authority, mentoring and peer review for complex or high-risk changes, while remaining close to the technology where needed. You will also have some line management responsibility, supporting engineers to deliver high-quality outcomes and continuously improving how we build and run infrastructure.

You will own our cloud infrastructure standards and reference patterns (landing zones, networking, identity, security and platform services), guiding teams towards automation and consistency through infrastructure as code and strong engineering practice. You will also ensure solutions are designed for operability (monitoring, backup and disaster recovery) so they transition cleanly into BAU.

At ARAG, people are at the heart of what we do and we are proud of a friendly, collaborative culture that encourages ownership. If you enjoy tackling complexity, making well-judged technical decisions, and enabling teams through clear standards and pragmatic leadership, you will have the opportunity to shape and evolve a modern cloud-first infrastructure platform in a purpose-led business.

About You

You are an experienced infrastructure professional with a strong Azure foundation and broad capability across cloud, hybrid and on-prem environments. Comfortable acting as a technical authority, you can make high-impact decisions and apply appropriate governance, while still staying close to the technology and getting firsthand when required.

You will have:

• Broad enterprise infrastructure background (cloud, hybrid and on‑prem)
• Proven experience owning infrastructure architecture, design and standards.
• Recent experience operating at senior / third‑line level.
• Line management or formal technical leadership experience.
• Strong understanding of security, resilience, compliance and operational risk
• Ability to clearly document and communicate complex technical designs.

It is also great (but not essential) if you have:

• Experience working in regulated environments.
• Exposure to infrastructure as code, automation and modern platform practices
• Experience working with suppliers and managed services.
• A pragmatic approach to design that balances innovation with operational reality.

Most importantly, you lead through technical credibility, enjoy tackling complexity, and are motivated by the opportunity to shape and modernise infrastructure in an organisation that is actively investing in its digital future.

We offer a range of excellent benefits designed to support you and your lifestyle including:

• 26 days holiday + bank holidays+ ‘MyDay’ (1 day to take at your discretion during the year)
• Contributory company pension scheme (up to 10% employer match)
• Opportunity to buy up to 5 days of annual leave every year
• Employee Reward and Incentive Scheme
• Progressive career pathway and development opportunities
• The option to join our Sports and Social club which organises discounted events such as theatre visits, sporting events and shopping trips
• Group Income Protection for all employees
• Group Legal Protection for all employees
• European Motor Assistance and Home Emergency Assistance
• Inclusion in our Health Cash plan
• Salary sacrifice benefits including Cycle scheme
• Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK

It is also great (but not essential) if you have:

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About The Company

About The Company

ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have always been aware that it’s the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we’re committed to creating a great place to work for our employees.

We believe it is an exciting time to join ARAG. You can expect an organisation that will challenge and develop you to progress your career.

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.