Infrastructure Support Engineer (High Level Security Clearance)

TieTalent; Reading; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in the Space, Defence, and Intelligence sector seeks an Infrastructure Support Engineer with high-level security clearance. The role involves providing hands-on support for critical infrastructure systems, ensuring their reliability and security. Candidates should have experience in regulated environments and a willingness to pursue relevant certifications. Join a supportive community with opportunities for career growth and excellent benefits.

Benefits

Competitive Salary

Excellent Pension

Private Healthcare

Share Scheme

Qualifications

• Experience in Defence or a highly regulated environment.
• Infrastructure or support engineering experience.

Responsibilities

• Provide technical support for VMware, Tanzu, and Dell systems.
• Administer Windows Server 2022 and conduct routine maintenance.
• Participate in an on-call rota for 24/7 support.

Skills

Communication

Teamwork

Education

Relevant Certifications

Tools

VMware

Microsoft

Hyper-converged Infrastructure

Job description

Infrastructure Support Engineer (High Level Security Clearance)

1 week ago Be among the first 25 applicants

About
The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We collaborate with global technology companies, SMEs, and academia to deliver optimal solutions.

CGI was recognized in the Sunday Times Best Places to Work List 2024 and named one of the ‘World’s Best Employers’ by Forbes. We offer a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching). We are committed to inclusivity and supporting the Armed Forces, holding a Gold Award for the Armed Forces Corporate Covenant. Join us to be part of an expert community, with training and support for your career growth.

Due to the secure nature of the programme, you must hold UK Security Clearance or be eligible. The role is based on-site near Chippenham.

Your future duties and responsibilities

We seek a talented Infrastructure Support Engineer to provide hands-on support for critical infrastructure systems, ensuring their reliability and security. You will work with cutting-edge technologies and participate in an on-call rota for 24/7 support.

Key Responsibilities

• Provide technical support for VMware, Tanzu, Dell VxRail, and Dell Data Domain.
• Troubleshoot key management systems like HashiCorp Vault and Thales HSM.
• Support privileged access management (BeyondTrust) and SSO systems (KeyCloak).
• Have foundational knowledge of network principles.

System Maintenance

• Administer and maintain Windows Server 2022 and Hyper-V.
• Monitor system performance and conduct routine maintenance.
• Contribute to disaster recovery and business continuity strategies.

Collaboration & Documentation

• Work with senior engineers and cross-functional teams to enhance infrastructure.
• Maintain thorough documentation for systems, configurations, and processes.

On-Call Support

• Participate in an on-call rota to resolve critical incidents outside of business hours.

Required Competencies

Qualifications include experience in Defence or a highly regulated environment, infrastructure or support engineering experience, relevant certifications or willingness to pursue them (VMware, Microsoft, Security), strong communication and teamwork skills, and familiarity with Hyper-converged Infrastructure.

Desired Competencies

Understanding of cross-domain technologies (Tiger Traps, Garrison, OpsWat, NiFi), exposure to DevOps tools (GitLab, Harbor, FluxCD, Kubernetes), and familiarity with Elastic for monitoring and analytics.

This is an exciting opportunity to work with advanced infrastructure technologies. If you are passionate about supporting and optimizing critical IT systems, we’d love to hear from you!