Infrastructure Specialist

JR United Kingdom; Reading; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company in Reading seeks an Infrastructure Support Specialist to enhance their Technology team. This hybrid role involves leading infrastructure projects, ensuring system stability, and providing hands-on support across diverse platforms. Ideal candidates will have strong troubleshooting skills and experience with Windows Server and Linux. Join a dynamic team and contribute to high-profile projects while ensuring performance and security.

Qualifications

• Experience in a helpdesk or technical support environment.
• Right to work in the UK.
• Strong troubleshooting skills.

Responsibilities

• Leading customer-facing infrastructure projects.
• Installing and maintaining infrastructure.
• Troubleshooting technical issues.

Skills

Troubleshooting

Communication

Attention to Detail

Multitasking

Tools

Windows Server

Linux

Microsoft 365

VMware

Hyper-V

Docker

MS SQL Server

MySQL

MariaDB

Microsoft Entra

Azure

Intune

Microsoft Exchange

AWS

Job description

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Job role: Infrastructure Support Specialist

Location: Reading (Hybrid – On-site with some flexibility)

Are you an experienced IT professional with a passion for infrastructure and hands-on support? Do you thrive in a dynamic, collaborative environment where your skills can make a real impact? If so, we’d love to hear from you.

We’re looking for an Infrastructure Support Specialist to join our growing Technology team. You’ll take the lead on a range of technical initiatives, supporting both internal and external users across diverse platforms and systems. This is an exciting opportunity to be at the heart of infrastructure operations and contribute to high-profile projects while ensuring stability, performance, and security across our estate.

What You'll Be Doing

• Leading customer-facing infrastructure projects from planning through to delivery.
• Installing, configuring, and maintaining internal and external infrastructure including servers, networking hardware, and storage.
• Troubleshooting and resolving technical issues across hardware, software, and networks.
• Performing routine updates, patching, and system performance monitoring.
• Implementing and maintaining security measures including endpoint protection.
• Creating and updating technical documentation such as diagrams, configurations, and procedures.
• Providing responsive support to end-users and contributing to continuous improvement.

What We're Looking For

• Right to work in the UK (background checks may be required).
• Experience in a helpdesk or technical support environment.
• Strong troubleshooting skills and a proactive mindset.
• Experience with Windows Server, Linux (Ubuntu), and Microsoft 365.
• Good understanding of networking: VLANs, STP, Cisco IOS, etc.
• Familiarity with VMware, Hyper-V, or Docker.
• Knowledge of databases such as MS SQL Server, MySQL, or MariaDB.
• Hands-on experience with Microsoft Entra / Azure and Intune.
• Excellent communication, attention to detail, and multitasking abilities.
• Experience with Microsoft Exchange, iMail, and cloud platforms like AWS or Azure.
• Knowledge of cybersecurity frameworks (e.g. ISO 27001, Zero Trust).
• Exposure to hardware for drone detection (radars, RF sensors, etc.).

This is an urgent role, if you match the skill set, please email your CV to [emailprotected] or call me on 0161 840 1025