Infrastructure & Security Engineer

慨正橡扯; Dorchester; On-site; USD 40,311 - 80,623; Full time

Job summary

An established industry player seeks an Infrastructure Technician to join their Support & Infrastructure Team. This role is pivotal in managing and maintaining cloud-hosted applications for the insurance sector. You'll monitor service delivery, manage licensing, and engage in security audits while contributing to the team's strategic goals. If you're passionate about technology and eager to enhance service quality, this position offers a collaborative environment where your expertise will drive innovation and efficiency. Join a culture that values ownership and quality, and take your career to the next level in a dynamic setting.

Qualifications

• 2+ years in an infrastructure, SysOps or Security role.
• Experience with Active Directory and Microsoft RDS Architecture.
• Strong analytical and communication skills.

Responsibilities

• Monitor and resolve service delivery issues for clients.
• Manage application licensing and support modernization processes.
• Assist with security audits and manage security incidents.

Skills

Active Directory management

NTFS permission & Group Policy configuration

Microsoft RDS Architecture

PowerShell

Cyber Security experience

Analytical skills

Communication skills

Event Log analysis

Education

CII certification

Tools

IaaS and PaaS environments

SQL

VMWare Cloud Director

AWS ecosystem

Job description

Company: Morning Data Ltd (A Verisk Company)

To be an Infrastructure Technician within the Support & Infrastructure Team responsible for deployment, monitoring and maintaining an extensive cloud hosted RDS application suite for the insurance industry; as well as our internally used cloud applications and on-prem equipment. Also acting as the liaison with the larger Verisk group for security as well as infrastructure issues. To contribute to the strategy of the team, meet the Company’s goals and objectives, and improve the quality of the service it delivers both internally and externally. Be a part of the professional culture within the team where ownership and quality are key values.

Main Responsibilities:

Support & Infrastructure:

1. Monitor and resolve issues affecting the delivery of services to our clients;
2. Manage application licensing;
3. Keep up to date with the latest infrastructure and SysOps technologies and methodologies;
4. Gain clear understanding and knowledge of Morning Data software products, infrastructure, and the insurance industry;
5. Help prompt the use of automated software deployment and monitoring at every opportunity;
6. Provide sensible estimates for work items and consistently deliver against them;
7. Support the ongoing modernization process.

Security:

1. Maintain an understanding of the regulatory and compliance issues driving Sequel’s ISMS;
2. With leaders across the business, assist with the maintenance and management of Sequel’s Risk Registers;
3. Gain an understanding of the key information risks to the business (systems, networks, data, human error, cyber-attacks);
4. Engage in information security audits, in support of the ongoing measurement of risks and the reduction thereof;
5. Report (qualitatively and quantitatively);
6. Manage Security events and incidents as they occur.

Team Contribution:

1. Help facilitate the smooth delivery of all projects, enhancements and support delivered by the team;
2. Contribute to technology selection and methodology decisions, including standardization of system architecture, use of automation where appropriate and best practice for the deployment processes;
3. Engage with and strive to enhance team procedures and processes;
4. Help & support Software Development teams to produce secure applications;
5. Develop strong working relationships with other departments & Business Units;
6. Be available ‘out of hours’ if required to complete specific tasks and support customers (neither a usual nor regular occurrence);
7. Commit to a culture that promotes new and innovative thinking; creating opportunities and efficiency savings where possible throughout the organization;
8. Actively mentor team members on a one-to-one basis and promote knowledge transfer within the team via ‘show and tell’ sessions;
9. Assist with critical support issues, using your knowledge and experience to help identify and remediate these, in accordance with best practice;
10. Produce well written documentation and assist with customers’ RFIs and RFPs;
11. Obtain at least CII certification to appreciate how the insurance industry works.

Knowledge and Experience:

Essential:

1. A minimum of 2 years in an infrastructure, SysOps or Security role;
2. Active Directory management;
3. NTFS permission & Group Policy configuration & management;
4. Microsoft RDS Architecture (RemoteApp/RDWeb Gateway/RDS Broker);
5. Virtual Windows 2016 DC Servers / File Server with SMB file shares;
6. Site-to-Site VPN configuration & maintenance;
7. PowerShell;
8. Windows IIS security & management;
9. Event Log analysis and troubleshooting;
10. Working with external cloud and security providers;
11. Cyber Security experience including resolving issues raised from external PEN testing;
12. Analytical skills in monitoring, evaluating and reporting on risk scenarios;
13. Strong report-writing skills both for policy management and for Team/Board reporting purposes;
14. Communication skills: confidence and clarity in giving direction on information risk issues; ability to engage across all levels of the business;
15. Strong starter/finisher, able to work independently whilst taking direction from key management;
16. Related experience, or keen interest in pursuing an Information Security specialism.

Desirable:

1. IaaS and PaaS environments;
2. SQL;
3. VMWare Cloud Director;
4. SharePoint;
5. Windows IIS security & management;
6. Security & GDPR compliance (ISO27001/ISO27032/SOC 2);
7. AWS ecosystem, especially AppStream 2.0.