Infrastructure Operations Engineer

OSB Group; Wolverhampton; Hybrid; GBP 36,000 - 42,000; Full time

Benefits offered by this job

Annual discretionary bonus up to 17.5%

30 days annual leave

Pension contributions 3%/5% employee,

Disability Confident employer

Hybrid working 3 days in office, 2 at‑

Job summary

OSB Group is seeking an Infrastructure Operations Engineer to join a collaborative team supporting Azure, hybrid cloud, and on‑premises infrastructure across the organisation. You will own tickets, resolve complex issues, and help maintain compute, storage, networking, and SQL platforms.

The role offers exposure to private cloud datacentres, physical infrastructure, and lifecycle management, with opportunities to develop technical expertise and impact technology change.

Qualifications

• Experience in regulated or risk‑sensitive environments is advantageous.
• Comfort working across Azure, hybrid cloud and on‑premises infrastructure.
• Strong ownership and ability to work independently.

Responsibilities

• Maintain scalable, secure cloud and on‑premises infrastructure across Azure, AWS, and internal datacentres.
• Ensure environments (production, development, test) are patched and maintained to required standards.
• Support private cloud datacentres, physical infrastructure, and server platforms to modernise services.

Skills

Azure

Hybrid cloud

On-premises infrastructure

Windows Server

SQL Server/DBA

ITIL/ITSM

Networking basics

Tools

Microsoft 365

Windows Server

SQL Server

Job description

The Infrastructure Operations Team supports the bank through the delivery of secure, reliable, and efficient technology services that underpin business operations and strategic objectives. The team ensures the stability, availability, performance, and security of core infrastructure services while embedding strong operational governance, risk management, compliance, and continuous improvement practices. Working across infrastructure operations, service management, platform lifecycle management, and technology enablement, the team supports core services, delivers operational and strategic improvements, and helps drive successful technology change. In partnership with Engineering teams, suppliers, and business stakeholders, Infrastructure Operations provides the resilient and secure technology foundation required to support organisational agility, innovation, and growth.

What you will be doing? This is a fantastic opportunity for an Infrastructure Operations Engineer to join a dynamic and highly collaborative team, supporting a diverse range of Azure, hybrid cloud and on-premises technologies across the organisation. Working closely with engineers, developers, project managers and incident managers, you'll take ownership of support tickets, solve complex technical challenges, and help maintain and enhance critical infrastructure services including compute, storage, networking and SQL platforms. The role offers broad exposure to private cloud datacentres, physical infrastructure, server platforms and end-of-life remediation activities, making every day different and providing significant opportunities to develop your technical expertise. If you're looking for a varied role where you can continuously learn, build experience across a wide technology stack and make a real impact, this position provides an excellent launch pad for a long and rewarding career in Technology.

• Maintaining scalable, secure, and cost-effective cloud and on premises infrastructure across Azure, AWS, and internal datacentres, applying best practices in availability, resilience, and observability.
• Ensuring all environments production, development, and test are patched, maintained, and managed to required standards across both on premises and cloud platforms at the operating system and application levels.
• Supporting private cloud datacentres, physical infrastructure, server platforms, and end of life remediation activities to ensure continuity and modernisation of services.
• Maintaining stability, security, and performance across private cloud environments while supporting the transition, migration, or decommissioning of legacy workloads.
• Providing operational support for Microsoft infrastructure (on premises and Azure), managing incidents and service requests through ITIL aligned ITSM processes. Strong foundation in the Microsoft Enterprise Technology Stack including Microsoft 365, Windows Server, SQL Server/DBA, Azure Virtual Desktop (AVD), and associated hybrid cloud services.
• Experience working in regulated or risk sensitive environments (e.g., Financial Services) is advantageous.
• High levels of personal ownership, initiative, and follow through, with the ability to work independently and drive issues to resolution, are essential.
• A working knowledge of enterprise networking covering routing, switching, load balancing, firewalls, segmentation, and secure edge design.

At OSB Group, we understand how much our people bring to our organization, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'.

Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace.

A competitive salary dependent on location and experience of between £36,000-£42,000 and a competitive benefits package including:

• Annual discretionary bonus opportunity of up to 17.5% of salary
• 30 days annually leave
• Choose to contribute 3% or 5% pension, with employer contributions of 6% or 8% respectively
• Enhanced family-focused benefits

Hybrid-working of 3 days in the office and 2 at home,

We are proud to be a Disability Confident employer and are committed to creating an inclusive and accessible workplace where everyone can thrive. We welcome applications from people of all backgrounds and encourage candidates with disabilities and long-term health conditions to apply. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.