Infrastructure Engineering Specialist

BT Group; Manchester; Hybrid; GBP 65,000 - 75,000; Full time

Benefits offered by this job

Annual bonus 10%

Private GP 24/7

Pension scheme

Holiday purchase scheme

BT product discounts

Job summary

BT Group is seeking an Infrastructure Engineering Specialist in Manchester to design, implement and support network and computing components for the prisons platform. You will collaborate with internal teams, Openreach engineering and external customers to deliver reliable, secure infrastructure.

The role emphasizes leadership in design execution, documentation, and cross-functional delivery, with a strong focus on security compliance and incident resolution.

Qualifications

• Advanced IP networking including Cisco Firewalls and ACI.
• Windows and Linux administration with scripting/automation.
• Strong IT security knowledge and troubleshooting.

Responsibilities

• Manage implementation of high-level designs for stable network/infrastructure.
• Maintain IT infrastructure components and services per design standards.
• Provide advanced technical knowledge to resolve complex issues.
• Collaborate across teams to implement product roadmap.
• Lead day-to-day support for internal tools and system health.
• Translate architectural designs into operations with architects.
• Document processes and build tooling for infrastructure usability.
• Audit performance and health of network/infrastructure; drive improvements.
• Mentor other engineers and share best practices.

Skills

IP Networking

Cisco Firewalls

Cisco ACI

Load Balancing

Windows Administration

Linux Administration

PowerShell

Bash

Ansible

IT Security

Monitoring & Troubleshooting

SQL / Databases

VMware

Cloud Technologies

Docker

Scripting

Agile / DevOps

VoIP / SIP

Communication Skills

Tools

Docker

VMware

Job description

Job Title: Infrastructure Engineering Specialist

Req ID: 60890

Job Function: Infrastructure

Posting Start Date: 22/09/2026

Posting End Date: 27/09/2026

Division: Digital

Job Location: GBR-Manchester-New Bailey

Advertised Salary: Competitive + Benefits!

Location

This role is based out of our New Bailey, Manchester office. We have a hybrid working model of 3 days together and 2 days wherever.

Due to the nature of the work, you will need to be elegible for security clearance+.

About The Role

The purpose of this role is to help create, implement and support technical solutions that impact internally and/or externally. It supports the execution of the software engineering strategy and roadmap that supports BT's commercial strategy through cross functional project and technical delivery and the participation of a team that pursues innovation as well as engineering excellence.

The role is to work with other engineers build and support network and computing components of the prisons platform, working closely with internal teams, Openreach engineering people and external customers. It is key to providing outstanding service to our customers by maintaining and improving the products we supply them with.

What You’ll Be Doing

• Manages the implementation of high-level designs for stable network and infrastructure environments that meet the needs of BT, are shared with partners, and are compliant with current security, privacy, and audit requirements
• Leads the maintenance of IT Infrastructure components, tools or locations and executes the designs on services (e.g., network, security, storage, compute), which are to be produced in line with design standards
• Provides advanced technical knowledge and expertise where needed to support managers, principals or technical experts to resolve complex issues
• Leads the collaboration with stakeholders across application development, enterprise architecture, infrastructure and cyber security teams to implement an effective product roadmap
• Leads the day-to-day support for internal tools and system health, as well as infrastructure implemented for all projects and managing customer support contracts
• Leads the collaboration with technical architects, using advanced technical knowledge and past experience to translate architectural designs into operations
• Writes documentation and builds tooling that makes the infrastructure easier to use and manage
• Drives the documentation of the processes, measurements, and assessments required for both individual work and projects
• Leads the activities and collaborates with team members in the installation, configuration, maintenance, support, and optimisation for all network and infrastructure hardware, software and communication links
• Audits and reports on the performance and the overall health of the network and infrastructure and recommends or initiates corrective action or enhancements
• Champions, continuously develops and shares with team knowledge on emerging trends and changes in infrastructure engineering best practices and industry standards
• Mentors other infrastructure engineers, helping to improve the team’s abilities by acting as a technical resource

Essential Skills / Experience

• Advanced IP Networking, including Cisco Firewalls and Cisco ACI, Load Balancing (nginx exposure advantageous)
• Advanced Windows (AD, DNS, GPOs, WSUS, server management) & Linux (RHEL/OEL) Administration with strong scripting and automation capabilities (at least two of PowerShell, Bash, Perl, Ansible) including system updates and reporting. Familiarity with open-source software/infrastructure solutions
• Comprehensive IT Security Expertise, including security management, monitoring, compliance, and infrastructure security. Superior Troubleshooting Skills over a wide range of different technologies

Desirable Skills / Experience

• Advanced monitoring and alerting using SNMP, WMI including bespoke scripting (PRTG or equivalent)
• Database administration, SQL, and data extraction
• Cloud computing platforms and services, including VMware and enterprise storage technologies
• Microservices and service-oriented architectures, including containerisation using Docker
• VoIP/sip telephony devices and technology (Asterisk exposure advantageous)
• Excellent Communication Skills
• IT Security Management
• Continuous upskilling and ability to quickly learn new technologies
• Agile delivery methodologies

Our Package

Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life.

You can design the package to suit you and your lifestyle.

Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme - 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.

Ready to connect for good and help shape the future?

BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.