Infrastructure Engineer (Network)

CROYDON HEALTH SERVICES NHS TRUST; London Borough of Croydon; On-site; GBP 52,000 - 76,000; Full time

Job summary

Croydon Health Services NHS Trust is seeking an Infrastructure Engineer (Network) to join the Digital Services Infrastructure Team. The role focuses on ensuring secure, efficient, and reliable infrastructure across hospital and community sites, supporting staff access to critical systems.

Flexible hours and an on-call rota are available. You will deploy, monitor and troubleshoot servers, storage, and networking while maintaining documentation and adhering to NHS security standards and DSPT

Qualifications

• Experience delivering infrastructure services with NHS security guidelines.
• Knowledge of DSPT Toolkit requirements and cyber security best practices.
• Ability to deploy, monitor and troubleshoot servers, storage, networks.
• Familiarity with incident resolution and change management processes.

Responsibilities

• Deliver infrastructure services in line with SLAs and maintain documentation.
• Manage and monitor servers, storage, networking and security systems.
• Ensure compliance with NHS security standards and DSPT requirements.
• Configure, patch, upgrade and troubleshoot infrastructure components.
• Support projects, upgrades, and technology improvements.
• Provide training and mentorship to teams; liaise with suppliers.

Skills

Server/Storage

Networking

Security & Compliance

NHS standards

Tools

DSPT Toolkit

Monitoring tools

Job description

The Infrastructure Engineer (Network) is a key member of the Digital Services Infrastructure Team at Croydon Health Services NHS Trust. The role ensures the Trust's digital infrastructure operates securely, efficiently, and reliably across acute and community sites, supporting staff access to critical information and systems.,

• Service Delivery: Provide infrastructure services in line with SLAs, resolving incidents and requests promptly.
• System Management: Deploy, maintain, monitor, and troubleshoot servers, networks, telephony, and related hardware/software.
• Compliance & Security: Ensure infrastructure meets NHS security standards, DSPT Toolkit requirements, and Cyber Security guidelines.
• Project Support: Contribute to technical projects and assist with upgrades, patching, and improvements.
• Monitoring & Risk Reduction: Use proactive alerting tools to minimize downtime and maintain performance standards.
• Technical Expertise: Possess specialist knowledge in Server/Storage and generalist knowledge across other infrastructure domains (Telecoms, Networking, or Architecture)

Additional Duties

• Flexible working hours (8 am-6 pm coverage) and participation in on-call rota.
• Manage team cover and collaborate with internal/external stakeholders.
• Perform any other duties as reasonably required by the line manager

Main duties of the job Operational Responsibilities

• Deliver infrastructure services in line with SLAs.
• Manage and maintain infrastructure systems for maximum availability, including redundancy and documentation.
• Ensure systems, procedures, and documentation are accurate and regularly updated.
• Configure, upgrade, patch, and troubleshoot servers, storage and security systems.
• Monitor system performance, capacity, and connectivity, report findings to senior management.
• Implement and maintain data backup strategies Enforce security compliance and respond to NHS Digital CareCERT Test changes before live deployment and follow Change Board process.
• Identify and manage risks; maintain asset registers and capacity management processes.
• Provide training and mentorship across teams.
• Explore emerging technologies to enhance patient care.
• Liaise with 3rd party suppliers and external stakeholders Financial & Physical Resources Ensure safe use and maintenance of infrastructure assets.

Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people. Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people's homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough. Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff. If you want to make a real difference, challenge yourself and be part of a Trust that's shaping local healthcare, Croydon Health Services could be the place for you. At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.