Infrastructure Engineer – Cloud, Security & Incidents

HM Revenue & Customs; England; On-site; GBP 45,000 - 65,000; Full time

Job summary

HM Revenue & Customs is seeking an Infrastructure Engineer to manage Borders and Trade platforms across multiple UK locations, ensuring reliability, security and cost-efficiency. The role involves coordinating with internal teams and third-party suppliers, and driving actions from issues to resolution.

You will contribute to environment management, patching schedules, and monitoring improvements, while supporting FinOps and service delivery priorities.

Qualifications

• Excellent analytical and problem-solving skills.
• Ability to work independently and take ownership of tasks.
• Experience collaborating with a multi-disciplinary team.

Responsibilities

• Oversee Borders and Trade platforms across environments, ensuring services remain available, secure and performant.
• Coordinate patching, security activities and incident response with internal teams and suppliers.
• Monitor estate health and cost efficiency, supporting FinOps and cost optimisation initiatives.
• Identify risks and trends from monitoring data to improve reliability and efficiency.
• Engage with engineering teams to understand issues and drive resolutions.

Skills

Analytical thinking

Problem solving

Independent work

Team collaboration

Tools

Jira

Confluence

Job description

HM Revenue & Customs is seeking an Infrastructure Engineer to manage Borders and Trade platforms across multiple UK locations, ensuring reliability, security and cost-efficiency. The role involves coordinating with internal teams and third-party suppliers, and driving actions from issues to resolution.

You will contribute to environment management, patching schedules, and monitoring improvements, while supporting FinOps and service delivery priorities.