Infrastructure Engineer – Cloud, Security & DR

prosource.it; Aberdeen City; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

prosource.it is seeking an experienced Infrastructure Engineer to join a people-centred technology team. You will support, maintain, and develop the organisation's infrastructure, spanning on-premises and cloud services, with a focus on security, resilience and aligning with business needs across global operations.

Based in the Aberdeen area with remote consideration for the right candidate, you will handle incident management, disaster recovery, licensing, and technology strategy, while

Qualifications

• Proven experience in an Infrastructure Engineer, Systems Engineer or similar role.
• Strong background supporting enterprise infrastructure environments across cloud and on-premises.

Responsibilities

• Provide infrastructure support across global operations, ensuring excellent customer service at all times.
• Support and troubleshoot server, network and endpoint technologies across the business.
• Investigate, manage and resolve infrastructure incidents, escalating where appropriate.
• Maintain and support a portfolio of on‑premises and cloud-based infrastructure services.
• Monitor, identify and respond to cyber security threats and incidents.
• Ensure operating systems, applications and endpoint devices are maintained with updates and security patches.
• Support physical servers, storage platforms, virtual environments and cloud technologies.
• Ensure backup, recovery, data retention and disaster recovery solutions are maintained and regularly tested.
• Manage software licensing and compliance requirements.
• Provide technical support across infrastructure, cyber security and OT environments.
• Ensure all activities are conducted in accordance with IT&IS security policies and standards.
• Contribute to the ongoing evolution of the IT&IS technology strategy.
• Assess, recommend and implement infrastructure solutions aligned with business requirements and industry best practice.
• Identify opportunities to improve infrastructure performance, security and operational efficiency.
• Build effective working relationships with internal users, technical teams and third-party vendors.
• Provide regular progress updates and communicate risks, issues and recommendations to management.
• Escalate critical issues that may impact business operations.
• Maintain accurate records within the IT Service Management system.
• Ensure service requests and incidents are managed within agreed SLAs.
• Follow all company policies, procedures and QHS&E requirements.
• Contribute to quality, safety and environmental improvement initiatives.

Skills

Windows Server

Active Directory & Entra ID

Microsoft 365

Azure Infrastructure

Networking (LAN/WAN/TCP/IP)

Cyber security monitoring & incident

VMware/Hyper-V/Nutanix

Backup/DR (Dell)

SCCM/MECM

OT exposure

Tools

VMware ESXi

Hyper-V

Nutanix

Dell Backup/DR

SCCM/MECM

Entra ID

GPO

Job description

prosource.it is seeking an experienced Infrastructure Engineer to join a people-centred technology team. You will support, maintain, and develop the organisation's infrastructure, spanning on-premises and cloud services, with a focus on security, resilience and aligning with business needs across global operations.

Based in the Aberdeen area with remote consideration for the right candidate, you will handle incident management, disaster recovery, licensing, and technology strategy, while