Infrastructure Engineer

Associated Independent Stores Ltd; Metropolitan Borough of Solihull; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking an Infrastructure Engineer to join their IT team in Solihull. This full-time role involves managing IT infrastructure, providing support, and mentoring staff. The ideal candidate will have relevant experience and a degree, with responsibilities including overseeing IT operations and ensuring security. Competitive salary based on experience.

Benefits

25 days holiday + bank holidays

Opportunity to buy additional annual leave

Birthday leave

Company pension scheme

Employee Wellbeing Scheme

Cycle to work scheme

Charity / volunteering Leave

Free employee parking

Onsite catering service

Access to discounts and staff sales

Qualifications

• Experience in managing and mentoring a team.
• Experience of working at a 3rd line technical level.

Responsibilities

• Oversee the day to day running of the IT Infrastructure.
• Manage, mentor and train staff within the team.

Skills

Team Management

Security Monitoring

ITIL Framework

Education

Relevant Degree

Tools

Microsoft AD

Windows Server

Microsoft Office 365

VMware

Veeam Backup & Replication

Job description

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Associated Independent Stores Ltd provided pay range

This range is provided by Associated Independent Stores Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Here at AIS, we have an exciting opportunity available for a Infrastructure Engineer to join our IT team based in Solihull. You will join us on a full-time basis on a 9 month fixed term contract, and in return, you will receive a competitive salary, depending on experience.

AIS is the UK’s and Ireland’s leading fashion, home and leisure buying group with a membership of 280 independent department stores and specialist retailers. We’re a membership of buying power, creativity and expertise!

As our Infrastructure Engineer you will support and enhance the business systems and services in line with the requirements of the AIS group and its members.

Key responsibilities:

• Oversee the day to day running of the IT Infrastructure.
• Experience of utilising the ITIL framework in the delivery and continual service improvement of IT services.
• Deputisation of IT Infrastructure Manager as required
• Experience of providing 2nd / 3rd line support covering complex Incident, Problem and Change Management.
• Continually assess the risks to the IT systems to minimise possible security threats.
• Create and oversee departmental documentation.
• Provides status reporting to management.
• Work with the IT Infrastructure Manager to support the planning and delivery of all departmental projects.
• Coordinate and implement the installation, testing and development of the IT infrastructure including hardware and software.
• Investigate and resolve data, development and systems issues.
• Manage, mentor and train staff within the team, ensuring that they are motivated and equipped to deliver a high-quality service to agreed standards.
• Assist with the management of service contracts, including vendors, managed service providers and suppliers as well as managing escalations to 3rd parties.
• Assist with the management, recruitment, supervision and development of the team.
  
  

What we’re looking for in our Infrastructure Engineer:

• Relevant degree and evidence of continuous professional development in an IT role.
• Experience of managing and mentoring a team.
• Experience of commissioning services from third parties and managing relationships with suppliers and contractors.
• Experience of working at a 3rd line technical level.
• Experience of proactively monitoring security threats to an organisation.
• Experience and knowledge of Microsoft AD, DHCP, DNS, DFS, Profiles, Group Policy.
• Experience and knowledge of Windows Server
• Experience and knowledge of Microsoft Office 365 including Teams.
• Experience and knowledge of VMware
• Experience and knowledge of Veeam Backup & Replication.
  
  

Benefits| Rewards| Wellbeing

• 25 days holiday + bank holidays (in a full leave year, pro rata for part time employees)
• Opportunity to buy additional annual leave (up to 5 days per leave year)
• Birthday leave - no one should work on their birthday so have the day off on us!
• Company pension scheme
• Employee Wellbeing Scheme & Employee Assistance Programme (EAP)
• Cycle to work scheme
• Charity / volunteering Leave
• Free employee parking
• Onsite catering service (subsidised rate for employees)
• Access to discounts and staff sales
• Employee engagement calendar and activities throughout the year
  
  

If you feel you have the skills and experience needed to become the Infrastructure Engineer at AIS, then please click ‘apply’ today! We’d love to hear from you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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