Infrastructure Engineer

ISR RECRUITMENT LIMITED; Calne; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Job summary

ISR Recruitment is seeking an Infrastructure and Change Engineer to join the IT Services team based in Wiltshire. The role blends hands-on IT infrastructure work with change delivery, supporting the network of schools within the Trust.

You will plan, implement, test and support technology changes, collaborating with managers and coordinators to deliver the IT roadmap across multiple sites. A technically capable IT professional with strong communication and organisational skills is preferred.

Qualifications

• Experience supporting IT infrastructure and systems.
• Experience implementing or supporting IT changes, upgrades, migrations or deployments.
• Understanding of change management and controlled implementations.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Plan, test and support technology changes across its schools.
• Support delivery of the Trust's strategic IT roadmap.
• Collaborate with IT Services Manager, Head of IT and Change Coordinator.
• Combine hands-on engineering with change delivery and manage multiple priorities.
• Communicate with technical and non-technical stakeholders clearly.

Skills

IT infrastructure

Change management

Testing

Documentation

Stakeholder collaboration

Troubleshooting

Organisational skills

Communication skills

Job description

Infrastructure and Change Engineer

• Permanent
• Calne, Wiltshire
• Up to £32,500 per annum
• Plus an excellent benefits package

The Opportunity

ISR Recruitment is currently supporting a Multi-Academy Trust with the appointment of an Infrastructure and Change Engineer to join its IT Services team based in Wiltshire.

This is an excellent opportunity for a technically capable IT professional who enjoys working across infrastructure, technology change and project delivery, and who wants to play a key role in improving IT services across a network of schools.

Working closely with the IT Services Manager, Head of IT and Infrastructure and Change Coordinator, you will support the delivery of the Trust's strategic IT roadmap, helping to plan, implement, test and support technology changes across its schools.

The role combines hands‑on technical engineering with change delivery, so you will need to be comfortable working with IT systems and infrastructure while also being organised, collaborative and focused on delivering change successfully.

Skills and Experience

We are looking for someone with a strong technical foundation who is keen to develop their career across IT Infrastructure and Change.

You may currently be working as an:

• Infrastructure Engineer / IT Infrastructure Technician / 2nd Line Support Engineer / 3rd Line Support Engineer / IT Support Engineer / Systems Engineer / Network Support Engineer / Junior Infrastructure Engineer / IT Engineer / Technical Support Engineer

Candidates will ideally have experience of supporting or implementing IT infrastructure, systems or applications, together with an understanding of how technology changes should be planned, tested, implemented and supported.

We are particularly interested in candidates who can demonstrate the following:

• Practical experience supporting IT infrastructure and systems.
• Experience implementing or supporting IT change, upgrades, migrations or deployments.
• An understanding of change management and controlled implementation processes.
• Experience of testing and validating technical changes.
• Strong troubleshooting and problem‑solving skills.
• The ability to document technical work clearly and accurately.
• Experience working collaboratively with technical and non‑technical stakeholders.
• Good organisational skills and the ability to manage multiple priorities.
• Strong communication skills and a professional, customer‑focused approach.
• A willingness to learn new technologies and continuously develop technical capability.