Infrastructure Engineer

Content Guru Limited; Bracknell; On-site; GBP 65,000 - 90,000; Full time

Job summary

Content Guru Limited is seeking an Infrastructure Engineer for our Bracknell head office to manage and maintain the development platform underpinning our multi-tenanted cloud services. You will oversee CI/CD pipelines, infrastructure as code, containerisation and orchestration, databases, monitoring and security/compliance, ensuring reliability and scalable performance.

You'll work across finance, blue light, and government sectors, collaborating with development teams to design resilient

Qualifications

• Bachelor's degree in Computer Science, a STEM field, or equivalent experience.
• Minimum 2 years' experience in a relevant infrastructure or DevOps role.
• Familiarity with operating systems, cloud technologies and hardware.
• Strong scripting and automation skills (e.g. PowerShell, Python).
• Understanding of containerisation and orchestration (e.g. Docker, Kubernetes).
• Excellent troubleshooting and problem-solving skills.
• Strong written and verbal communication.
• High attention to detail and ability to work under pressure.
• Understanding of security principles and monitoring practices is desirable.

Responsibilities

• Design and implement scalable, resilient infrastructure solutions with zero-downtime deployment practices
• Provide hands-on support for operational issues and platform reliability
• Automate workflows and processes to improve efficiency
• Contribute to infrastructure-as-code and DevOps pipelines
• Develop proactive monitoring strategies and support security best practices
• Participate in incident response, threat simulation and operational runbooks
• Collaborate with development teams to resolve technical issues and support deployments
• Design systems with high availability and disaster recovery in mind
• Support a global, always-on environment

Skills

Scripting & automation

Docker & Kubernetes

CI/CD pipelines

Problem-solving

Communication

Detail-oriented

Education

Bachelor's degree in Computer Science or STEM

Tools

PowerShell

Python

Docker

Kubernetes

Job description

• Design and implement scalable, resilient infrastructure solutions with zero-downtime deployment practices
• Provide hands-on support for operational issues and platform reliability
• Automate workflows and processes to improve efficiency
• Contribute to infrastructure-as-code and DevOps pipelines
• Develop proactive monitoring strategies and support security best practices
• Participate in incident response, threat simulation and operational runbooks
• Collaborate with development teams to resolve technical issues and support deployments
• Design systems with high availability and disaster recovery in mind
• Support a global, always-on environment
  We're seeking a motivated infrastructure professional with at least 2 years of experience in platform engineering, DevOps, or infrastructure operations. You'll contribute to the design, delivery and maintenance of globally distributed cloud infrastructure, ensuring resilience, scalability and performance., Bachelor's degree in Computer Science, a STEM field, or equivalent experience
• Minimum 2 years' experience in a relevant infrastructure or DevOps role
• Familiarity with operating systems, cloud technologies and hardware
• Strong scripting and automation skills (e.g. PowerShell, Python)
• Understanding of containerisation and orchestration (e.g. Docker, Kubernetes)
• Excellent troubleshooting and problem-solving skills
• Strong written and verbal communication
• High attention to detail and ability to work under pressure
• Understanding of security principles and monitoring practices is desirable
  Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions and is at the forefront of the Generative AI evolution.

We’re looking for an Infrastructure Engineer to join us at our head office in Bracknell, Berkshire. In this role, you'll manage and maintain the development platform that underpins our development teams, supporting the build, test and release of products prior to deployment on multi-tenanted cloud platforms serving customers across the finance, blue light and government sectors. Responsibilities include CI/CD pipeline management, infrastructure as code, containerisation and orchestration, database technologies, monitoring and observability, and security and compliance., Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, and the US, our award-winning cloud technology powers mission-critical services for some of the world's biggest organisations. Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email, and more.