Infrastructure Analyst

NatWest Group; City of Edinburgh; Remote; GBP 35,000 - 55,000; Full time

Job summary

A leading company in the financial sector is seeking an Infrastructure Analyst to ensure the operational health of their mainframe platform. In this role, you will support platform integrity, manage risks, and enhance customer outcomes through collaboration and technical expertise in a dynamic environment. The position offers the opportunity to develop new skills while working closely with feature teams to drive innovation.

Qualifications

• Solid understanding of mainframe operating system and Sysplex environment.
• Background in Agile or DevOps with continuous delivery.
• Knowledge of industry standard toolsets for customer service.

Responsibilities

• Support operational health of the mainframe platform.
• Contribute to platform risk culture and regulatory reporting.
• Build relationships with stakeholders and simplify infrastructure.

Skills

Communication

Collaboration

Stakeholder Management

Tools

zOS

zOS Connect

zVM

GDPS

RACF

CA-View

SYSVIEW

Job description

Join us as an Infrastructure Analyst

• Hone your analytical skills as you provide support to ensure the operational health of the mainframe platform, covering all aspects of service, risk, cost and people
• You’ll be supporting the platforms’ operational stability and technology performance, including maintaining any system’s utilities and tools provided by the platform
• This is an opportunity to learn a variety of new skills in a constantly evolving environment, working closely with feature teams to continuously enhance your development

What you'll do

As an Infrastructure Analyst, you’ll be working within the zOS software team, providing input to and supporting the team’s activities to make sure that the platform integrity is maintained in line with technical roadmaps, while supporting change demands from domains or centres of excellence. You’ll be supporting the delivery of a robust production management service for relevant infrastructure platforms.

In addition, you’ll be contributing to the delivery of customer outcomes, innovation and early learning by contributing to test products and services to identify early on if they are viable and deliver the desired outcomes.

Your role will involve:

• Contributing to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk
• Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross platform initiatives, and supporting the delivery of regulatory reporting
• Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity
• Building relationships with platform, domain and relevant cross-domain stakeholders
• Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations
• Supporting the platforms’ core operating system (zOS) and other key software tools on the mainframe platform

The skills you'll need

To succeed in this role, you’ll need to be a very capable communicator with the ability to communicate complex technical concepts clearly to colleagues, including management level. You’ll need a solid background working in an Agile or DevOps environment with continuous delivery and continuous integration.

We’ll also look to you to demonstrate:

• A solid understanding of the mainframe operating system and the workings of a modern Sysplex environment
• Technical knowledge, including mainframe platform, technology, products and domains such as zOS, zOS Connect, zVM, GDPS, RACF, CA-View and SYSVIEW
• Knowledge of relevant industry standard toolsets and processes to drive up customer service within a mainframe environment
• An understanding of operational principles of a zOS Sysplex
• Good collaboration and stakeholder management skills

Hours

35

Job Posting Closing Date:

22/05/2025 Ways of Working:Remote First