Infrastructure Account Manager — Major Projects (Hybrid)

HSS ProService; Birmingham; Hybrid; GBP 38,000 - 54,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Birthday off every year

Healthcare Cashback Plan

Flexible and hybrid working

Free onsite gym at head office

Training and development opportunities

Discounts and cashback through our per

Flexible benefits including Cycle to •

Job summary

HSS ProService in Birmingham is seeking an Account Manager (Major Projects) to drive delivery across large infrastructure programmes. You’ll own key projects, build strong relationships with site teams and stakeholders, and identify opportunities to grow revenue.

Join our Infrastructure team to coordinate with customers, suppliers and internal colleagues, ensure on-time delivery, and provide commercial insight across projects.

Qualifications

• Experience in construction or infrastructure sectors.
• Proactive, solutions-focused with strong problem-solving.
• Strong relationship-building with site teams and stakeholders.
• Ability to manage multiple projects simultaneously.
• Commercial awareness to grow revenue.
• Excellent communication and collaboration across teams.
• Must have a Full UK driving licence.

Responsibilities

• Manage a portfolio of live infrastructure projects across key customer accounts.
• Build strong relationships with site managers, project teams, buyers and operational stakeholders.
• Coordinate the supply of plant, equipment, consumables and services across live project environments.
• Work alongside the Key Account Manager to maximise revenue across each customer account.
• Identify opportunities to increase spend through additional products, services and project requirements.
• Conduct regular site visits to understand customer needs and maintain strong relationships.
• Work collaboratively with Operations, Supply Chain and Customer Service teams to ensure projects run smoothly.
• Monitor project performance, service levels and customer satisfaction.
• Resolve issues quickly, taking ownership through to completion.
• Provide project updates, forecasts and commercial insight to the wider Infrastructure team.

Skills

Relationship building

Project coordination

Commercial awareness

Problem solving

Organizational skills

Communication skills

Independent working

Full UK driving licence

Job description

HSS ProService in Birmingham is seeking an Account Manager (Major Projects) to drive delivery across large infrastructure programmes. You’ll own key projects, build strong relationships with site teams and stakeholders, and identify opportunities to grow revenue.

Join our Infrastructure team to coordinate with customers, suppliers and internal colleagues, ensure on-time delivery, and provide commercial insight across projects.