Information Technology System Engineer

Clearwater People Solutions Ltd; Redhill; On-site; GBP 40,000 - 50,000; Full time

Job summary

An established industry player is seeking a skilled IT Systems Engineer to join their dynamic Systems Management team. In this role, you'll provide expert technical support for customer servers and systems, ensuring high-quality service delivery to clients. Your responsibilities will include troubleshooting VMware configurations, managing IT equipment, and ensuring system backups. This is a fantastic opportunity for those passionate about technology and looking to make a significant impact in a leading Managed Service Provider. Join a collaborative environment where your expertise will be valued and your contributions will drive success.

Qualifications

• Expertise in IT Security and VMware troubleshooting.
• Strong knowledge of Windows Server and desktop environments.

Responsibilities

• Deliver quality service for various hardware and software products.
• Troubleshoot customer issues and ensure timely resolutions.

Skills

IT Security knowledge

VMware build/HA/configure/troubleshooting

TCP/IP networking concepts

Windows Server 2019/22 knowledge

Microsoft Windows 10/11 knowledge

Job description

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Clearwater People Solutions Ltd provided pay range

This range is provided by Clearwater People Solutions Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Clearwater People Solutions Ltd

Senior Delivery Consultant at Clearwater People Solutions Ltd

Our client, an established and market-leading Managed Service Provider, is currently recruiting an IT Systems Engineer to join their Systems Management team. The IT Systems Engineer will be responsible for being an expert on our customer servers and systems, providing technical support for IT equipment on our client's customer environments, our internal corporate and global remote sites.

Key Responsibilities for the IT Systems Engineer:

• Work as part of the Systems Management team delivering a quality service to our clients’ MSP/MSSP customers on a variety of hardware and software products
• Building, Configuring and Troubleshooting VMware
• Be part of the support team for customer user fault finding and solving problems, ensuring you own the problem until resolved, ensuring users are regularly informed of progress and that all issues are logged within the ticketing system
• Assist with the administration of nominated customer IT equipment and networks, including;
• Implementation of patches and firmware updates
• Configuration of the servers/equipment
• Ensure Backups are completed, and complete a test restore

Skills Required for the IT Systems Engineer:

• A sound technical knowledge IT Security (anti-virus, firewalls)
• VMware build/HA/configure/troubleshooting experience
• Good knowledge of TCP/IP networking concepts including Routing, Switching, Firewalling, including Layer 7 firewalls
• A sound technical knowledge and experience of Windows Server 2019/22 build/configure/troubleshooting
• A sound technical knowledge of core Microsoft Windows 10/11 desktop environments, including building, troubleshooting, patching

Please apply as directed!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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