Information Technology Support Technician

F5 Consultants; Barrow-in-Furness; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading digital transformation consultancy as an Information Technology Support Technician in Barrow-in-Furness. This full-time role involves troubleshooting and maintaining AV hardware, ensuring functionality, and providing excellent support. Enjoy comprehensive benefits and a commitment to professional development in an inclusive environment.

Benefits

Private Healthcare

Flexible Perks

Company Pension

Private Medical Insurance

Qualifications

• At least 2 years’ experience providing medium-level fixes.
• Eligible for SC Clearance.

Responsibilities

• Act as the primary interface for troubleshooting technical issues.
• Perform regular audits of conference room equipment.
• Execute custom user requests and project tasks.

Skills

Communication

Troubleshooting

Interpersonal Skills

Tools

AV Hardware

Job description

This range is provided by F5 Consultants. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from F5 Consultants

Founder & Managing Director of F5 Consultants

Location: Barrow-In-Furness (Office-based, full-time)

About the Role:

Join a leading digital transformation consultancy, renowned for excellent career progression opportunities.

Responsibilities:

1. Act as the primary interface for troubleshooting, guidance, and resolution of conference room-related technical issues.
2. Perform regular audits of conference room equipment and technology to ensure functionality and compliance.
3. Address incidents and complete "Install, Move, Add, Change" (IMAC) tasks within agreed service level agreements (SLAs).
4. Execute custom user requests, project tasks, and provide quotes while adhering to timelines and quality standards.
5. Keep documentation updated and user-friendly for conference room technology and related processes.

Skills & Experience:

1. Eligible for SC Clearance.
2. Commitment to full-time office presence (5 days a week).
3. Experience installing, configuring, and maintaining AV hardware such as projectors, displays, video conferencing systems, and audio equipment.
4. At least 2 years’ experience providing medium-level fixes.
5. Strong interpersonal and communication skills.

Why Join:

1. Comprehensive benefits, including private healthcare and flexible perks.
2. Continuous learning and professional development opportunities.
3. Work in an inclusive, ethical environment recognized for its DEI initiatives.
4. Company pension.
5. Private medical insurance.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology

Industries

• Business Consulting and Services

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