Information Technology Support Engineer

Hott Source; Chippenham; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Hott Source, a leading IT Solutions provider, is seeking an IT Support Engineer to support their high-profile customer base. Responsibilities include managing cloud and on-premise services, providing user support, and assisting with infrastructure upgrades. This full-time role offers a hybrid work schedule and numerous professional development opportunities.

Benefits

25 Days holiday, increasing with service

Private Health and Life Insurance

Training plans relevant to YOUR areas

Vendor certifications fully paid for

Weekly team socials and company-wide events

Staff receive the latest hardware and software

Qualifications

• Experience with Microsoft 365, Windows Server, and IT security practices.
• Familiarity with cloud and on-prem services is essential.
• Mid-senior level ability to support various user bases.

Responsibilities

• Manage and administer cloud and on-prem platforms for users.
• Assist on projects and infrastructure upgrades.
• Perform daily system checks and backups.

Skills

Microsoft 365

Windows 11

macOS

Windows Server 2019 - 2025

PowerShell

Active Directory

Networking

Wi-Fi

IT Security

Job description

This range is provided by Hott Source. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Hott Source

Schedule: Hybrid. 2 days onsite, 3 days work from home

A longstanding (20+ years) IT Solutions and Service Provider has an exciting new opportunity for an IT Support Engineer to join them, supporting the user base and infrastructure of several high-profile customers. The organisation partners with the leading tech vendors and adds to their customer base year upon year, placing them where they are today, one of the UK’s best rated MSPs with an extensive list of clients nationwide.

Your role as an IT Support Engineer will involve managing and administering a range of cloud and on-prem platforms and services, providing support to users at different businesses, assisting on projects and infrastructure upgrades, and daily system checks/backups.

Key Skills:

• Microsoft 365 (inc. Teams, OneDrive, SharePoint)
• Windows 11 and macOS
• Windows Server 2019 - 2025
• PowerShell
• AD, Group Policy
• Networking, Wi-Fi, and IT Security
• 25 Days holiday, increasing with service
• Private Health and Life Insurance
• Training plans relevant to YOUR areas and paths of interest (Security, Cloud, Networking etc.)
• Vendor certifications fully paid for and study support provided
• Weekly team socials, lunches, and larger company-wide events
• Staff receive the best and latest hardware, and software, for work/personal use

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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