Information Technology Operations Supervisor

JR United Kingdom; Slough; On-site; GBP 40,000 - 60,000; Full time

Job summary

Une entreprise de luxe dans le secteur de l'hôtellerie recherche un Superviseur des opérations IT pour gérer les services techniques à travers plusieurs propriétés. Le candidat idéal doit avoir une solide expérience en IT, notamment dans l'hospitalité, et être capable de travailler de manière autonome tout en assurant la satisfaction des clients grâce à des interventions techniques efficaces.

Qualifications

• 3–5 ans d'expérience en opérations IT, dont 2+ ans dans l'hôtellerie.
• Expérience avec PMS, POS, AV, et technologies orientées clients.
• Certifications pertinentes sont un atout.

Responsibilities

• Superviser les opérations IT quotidiennes dans plusieurs hôtels.
• Contribuer aux stratégies IT pour la coordination multi-sites.
• Diagnostiquer et résoudre les problèmes techniques rapidement.

Skills

Networking

Cloud Systems

Cybersecurity

PMS

POS

AV Technology

Guest-Facing Technology

Education

ITIL Certification

PMP Certification

CISSP Certification

Job description

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Information Technology Operations Supervisor, slough

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Client:

COREcruitment Ltd

Location:

slough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

IT Operations Supervisor - Hospitality Sector

Are you an experienced IT professional with a strong background in hospitality? A prestigious group of luxury hotels in London is seeking an IT Operations Supervisor to take the lead on day-to-day technology operations across a cluster of high-profile properties.

Reporting to the IT Operations Manager, you will play a key role in maintaining and improving the IT infrastructure, systems, and services that support both hotel operations and exceptional guest satisfaction. You'll be a hands-on technical leader, ensuring smooth coordination across multiple hotel sites.

Key Responsibilities

• Supervise daily IT operations and support across multiple hotel properties
• Contribute to and execute IT strategies for multi-site coordination
• Diagnose and resolve technical issues with speed and efficiency
• Oversee network, AV, Wi-Fi, and security systems
• Maintain IT asset records and support planning and budgeting
• Ensure compliance with internal standards and external regulations

Experience:

• 3–5 years of IT operations experience, including 2+ in hospitality IT
• Experience with PMS, POS, AV, and guest-facing technology
• Solid knowledge of networking, cloud systems, and cybersecurity
• Relevant certifications (ITIL, PMP, or CISSP) are advantageous
• Confident communicator able to support and train non-technical users
• Comfortable in a hands-on role, managing infrastructure and on-site tech