Information Technology Engineer

InnoForge; Taunton; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading IT services company in Taunton is seeking a dedicated IT support professional ready to grow with the organization. This role offers true autonomy, allowing you to shape processes and systems that will form the backbone of the business. Ideal candidates possess solid IT support experience and are comfortable working with various technologies, including Microsoft 365 and network setups, in a flexible and evolving environment.

Benefits

Flexible hybrid setup

Company laptop and mobile

Extra day off for your birthday

Paid mileage and expenses

Career development opportunities

Potential equity and leadership roles

Qualifications

• Solid hands-on IT support experience (2nd line or above).
• Confidence with Microsoft 365, Windows, Mac OS and networking.
• Experience with Windows Server & Active Directory is a plus.

Responsibilities

• Step into a founding team and help shape IT service delivery.
• Handle tech issues and assist in network setups.
• Contribute to evolving business processes.

Skills

IT support experience

Microsoft 365

Windows

Mac OS

Networking

Job description

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We're working with a highly rated, independent IT services company that’s grown steadily over the last six years by doing things differently. With over 130 loyal clients and an ever-growing reputation, they’re now ready to scale and they want someone who’s keen to grow with them.

This isn’t your standard support role. It’s a genuine opportunity to step into a founding team, take real ownership, and help shape how the business delivers IT from here on out.

What Makes This Different?

True Autonomy

You won’t be micromanaged or stuck following rigid scripts. You’ll be trusted to do great work, make decisions, and suggest better ways of doing things.

Shape the Business

As part of the founding core, your input will actually matter. The systems, tools, and processes you help put in place now will form the backbone of the company as it grows.

Career That Grows With You

There’s space here to step into leadership or a more technical specialist role as the business scales. Equity is a real possibility for those who help build the future.

Work That Stays Interesting

From sorting everyday tech issues to helping set up fibre, Starlink and full office networks, you won’t be stuck doing the same thing every day.

What You'll Need

• Solid hands-on IT support experience (2nd line or above)
• Confidence with Microsoft 365, Windows, Mac OS and networking (Ethernet, fibre, 4G, Starlink, etc.)
• Experience with Windows Server & Active Directory is a plus
• A UK driving licence and the right to work in the UK

What You’ll Get

• A flexible hybrid setup that balances on-site and remote work
• Company laptop and mobile
• Extra day off for your birthday
• Paid mileage and expenses
• Real career development (with pay to match)
• A say in how things are done and where the company goes next
• Long-term: potential equity and leadership as the company grows

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Information Services

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