Information Technology Account Manager

Chapman Tate Associates; Birmingham; Hybrid; GBP 32,000 - 40,000; Full time

Job summary

Chapman Tate Associates is seeking an IT Account Manager to nurture client relationships and drive sales growth across IT solutions. The role offers an engaging work culture, competitive salary up to £40,000, and the chance for professional progression within a respected Managed Service Provider in Birmingham.

Benefits

Competitive base salary

Supportive work culture

Clear progression path

Convenient City Centre location

Qualifications

• Proven experience in an IT Reseller/MSP environment is essential.
• Strong knowledge of IT solutions and services required.
• Candidates should have excellent communication and negotiation skills.

Responsibilities

• Manage and grow a portfolio of existing accounts.
• Identify new sales opportunities within existing clients.
• Deliver exceptional customer service and ensure client satisfaction.

Skills

Client-focused sales style

Communication skills

Negotiation skills

Knowledge of IT solutions

Motivation and drive

Job description

Chapman Tate Associates provided pay range

This range is provided by Chapman Tate Associates. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Chapman Tate Associates

Location: Birmingham City Centre (Hybrid / Office-Based)

Chapman Tate Associates are proud to be working in partnership with one of our longest-standing clients—an exceptionally well-established Managed Service Provider and IT Reseller based right in the heart of Birmingham. With a reputation built on trust, expertise, and client dedication, this is a fantastic opportunity to join a business with roots as deep as our own in the local tech community.

The Opportunity

This is more than just a sales role. As an IT Account Manager, you’ll play a pivotal role in nurturing long-term client relationships while driving business growth across a diverse portfolio of IT solutions—including hardware, software, cloud technologies, and managed services.

Your Mission

• Manage and grow a portfolio of existing accounts
• Identify new sales opportunities within existing clients
• Engage with key stakeholders and decision-makers across all levels
• Work closely with technical teams to tailor solutions to client needs
• Deliver exceptional customer service and ensure client satisfaction

What We’re Looking For

• Proven experience in an IT Reseller/MSP environment
• Strong knowledge of IT solutions and services
• A consultative, client-focused sales style
• Excellent communication and negotiation skills
• Driven, motivated, and looking to progress in a thriving sector

Why You’ll Love It Here

• Competitive base salary up to £40,000
• Supportive, collaborative work culture
• Clear progression path in a business that invests in its people
• City Centre location, close to major transport links

If you're looking for a new challenge with a respected MSP where your skills and energy will be truly valued, we want to hear from you.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  IT Services and IT Consulting

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