This Information Systems post leads the Automation and AI Team at Sheffield City Council, which develops and maintains automation, digital services and AI-enabled tools. The postholder sets the direction for automation and AI work, prioritises projects, and coordinates developers, technical specialists and suppliers through delivery. It is a full-time management role built on Microsoft Power Platform, with responsibility for governance, security and responsible AI. Applicants need experience of delivering complex digital projects and of running governance across low-code and AI solutions.
What the job involves
- Lead strategic planning, prioritisation and delivery of automation and agentic initiatives, allocating resources across projects, support and improvement work
- Design, develop, support and improve Power Platform solutions, automated workflows, digital services and AI-enabled services
- Give expert advice on automation technologies, systems integration, governance and service improvement
- Ensure solutions are reliable, scalable and accessible, and meet security, infrastructure, information governance and technical design requirements
- Build productive relationships with service areas, suppliers and stakeholders to identify automation opportunities
- Drive digital transformation and maximise the benefits realised from automation investment
- Coordinate solution delivery through developers, technical specialists and suppliers, managing work pipelines, priorities, risks, dependencies and benefits
- Ensure projects are delivered to agreed standards, governance requirements and organisational priorities
- Ensure initiatives comply with governance frameworks, information governance, security, accessibility and Responsible AI principles, preparing documentation and supporting approval and assurance processes
What's required
Experience
- Establishing and enforcing governance, standards, security controls and best practice across Power Platform and AI solutions
- Delivering complex digital, automation and AI projects on time, within budget and to business outcomes
- Managing operational support, service performance, risk, supplier relationships and continuous improvement for business-critical solutions
Skills & knowledge
- Strong leadership and people management, including coaching, mentoring, performance development and building a high-performing technical team
- Ability to develop and communicate a clear vision for automation, low-code and AI services aligned to organisational priorities
- Strong understanding of Power Platform, Power Apps, Power Automate, Dataverse and Copilot Studio
- Ability to manage demand, prioritisation and resource planning, balancing business need, risk, capacity and strategic value
- Strong stakeholder management with senior leaders, service areas, suppliers and technical teams
- Strong understanding of information governance, GDPR, accessibility, cyber security and responsible AI principles
Checks & eligibility
- Relevant safeguarding checks, where appropriate to the role
Other
- Identifying service transformation opportunities through automation, AI and low-code technologies, and translating business challenges into digital solutions
What's offered
- Generous holiday entitlement
- Flexible working options, including reduced hours, part-time working or job share
- Starting salary at the bottom of the grade, with a possible higher start point if payslip evidence shows higher basic pay