Information Officer

Croydon Council; Greater London; On-site; GBP 42,000 - 43,000; Full time

Job summary

The Information Officer role at Croydon Council focuses on managing FOI, EIR and SAR requests, applying exemptions and providing data protection guidance across the Council. Based in Croydon, it is a fixed-term/secondment up to 6 months with 36 hours per week.

The post sits in the Information Management Team and offers a Grade 8 salary with fantastic benefits, supporting governance, compliance and statutory deadlines in a busy council environment.

Qualifications

• Experience handling FOI, EIR and/or SAR requests.
• Knowledge of FOIA, EIR, UK GDPR and the Data Protection Act 2018.
• Strong organisational, analytical and communication skills.
• Experience managing competing priorities and deadlines.
• The ability to work confidently with sensitive and confidential information.

Responsibilities

• Manage FOI, EIR and SAR requests from receipt to response.
• Apply exemptions, redactions and disclosure requirements.
• Provide information governance and data protection advice.
• Support data breach investigations and compliance activities.
• Work closely with services to improve information management and meet statutory deadlines.

Skills

FOI handling

EIR knowledge

SAR requests

Data protection

Analytical skills

Organisational skills

Communication skills

Prioritisation

Job description

Job Description

Salary range: Grade 8 £41,511 - £43,449 p.a. plus fantastic benefits

Contract: Fixed Term /Secondment up to 6 months

Hours of work: 36 hours per week

Location: Croydon

Are you experienced in FOI, SARs and information governance? Do you enjoy problem‑solving, working with legislation and helping services manage information effectively?

We’re looking for a Information Officer to join our Information Management Team on a six‑month second‑term/fixed‑term basis. You’ll play a key role in managing Freedom of Information (FOI), Environmental Information Regulations (EIR) and Subject Access Requests (SARs), while providing advice on data protection and information governance matters across the Council.

About The Role

You will:

• Manage FOI, EIR and SAR requests from receipt to response.
• Apply exemptions, redactions and disclosure requirements.
• Provide information governance and data protection advice.
• Support data breach investigations and compliance activities.
• Work closely with services to improve information management and meet statutory deadlines.

About You

You will have:

• Experience handling FOI, EIR and/or SAR requests.
• Knowledge of FOIA, EIR, UK GDPR and the Data Protection Act 2018.
• Strong organisational, analytical and communication skills.
• Experience managing competing priorities and deadlines.
• The ability to work confidently with sensitive and confidential information.

Why Join Us?

This is a great opportunity to contribute to transparency, accountability and compliance within a busy and supportive team while developing your information governance expertise.

About Us

Croydon Council’s priorities

The Council balances its books, listens to residents, and delivers good sustainable services

• Get a grip on the finances and make the council financially sustainable
• Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
• Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
• Ensure good governance is embedded and adopt best practice
• Develop our workforce to deliver in a manner that respects the diversity of our communities

Key Business Plan Outcomes

• Croydon is a place of opportunity for business, earning and learning
• Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
• Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
• People can lead healthier and independent lives for longer
• Croydon Council’s new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.

The Successful candidate will be subject to a DBS check, if the role requires one.