information governance officer

Hertfordshire Partnership University NHS Foundation Trust; St Albans; On-site; GBP 29,000 - 35,000; Full time

Job summary

Hertfordshire Partnership University NHS Foundation Trust is seeking an Information Governance professional to support the IG agenda, deliver DSPT evidence, and complete DPIAs, DSAs and DPAs. You will act as the day‑to‑day contact for information governance, advising on records management from creation to destruction.

You will monitor compliance with IG standards, support external audits, provide monthly reports, and develop policies.

Qualifications

• Experience in the relevant field
• Degree or equivalent experience
• Desirable criteria
• Relevant professional qualification e.g., Records Management, ISEB, BCS Freedom of Information qualification, ISEB/BCS Data Protection Act qualification, Experience of managing people
• Experiencing of re - ordering stock/goods from an agreed point/supplier on a regular basis
• Evidence of training individuals and groups
• Desirable criteria
• Experience of managing projects

Responsibilities

• Gather and provide information for external auditors to ensure compliance with standards (CQC, IG Toolkit, etc.).
• Provide monitoring of service compliance with information governance and CQC standards.
• Develop and maintain databases to record FOI requests, storage of records, and breaches.
• Provide monthly reports to the Information Governance Manager and Head of Information Rights & Compliance.
• Offer specialist advice on GDPR, FOI, EIR, DPA, Records management and confidentiality.
• Advise staff on handling patient identifiable information.
• Guide public service users on information requests and rights.
• Raise awareness of information governance across the Trust.
• Ensure confidentiality, security and integrity of information.
• Explain new practices and changes due to legislation and standards.
• Undertake ongoing evaluation of IG processes and implement refinements.
• Investigate suspected breaches and report remedial actions.
• Design, undertake and analyse audits of Trust systems (e.g., EPR, BI).
• Promote Information Asset Owner role and liaison with SIRO.
• Assist in developing corporate policies / data privacy impact assessments.
• Deliver training across staff levels on information management.

Skills

Information governance

Education

Degree or equivalent experience

Job description

To support in implementing the organisations IG agenda which will include the delivery of the Data Security and Protection toolkit (DSPT) and associated evidence/workstreams ensuring evidence is contemporaneous and accessible for submission, the completion of IG documentation such as DPIA's, DSA's, DPA's, delivering the IG training, supporting data breaches, completing and reviewing subject access requests and processing FOI's., To support the Head of Information Rights & Compliance in the provision of information management service across the Trust. The post holder will be the main point of contact for day-to-day issues where advice and guidance is required on records and information governance issues. This will include giving advice on all aspects of records and information management from creation to destruction, 1. The post holder is responsible for gathering and providing information for external auditors to ensure compliance i.e. CQC standards Information Governance Toolkit Access to Health Records Act 1990 Common Law & Duty of Confidence 2. Responsible for monitoring and evaluating service compliance with information governance and CQC standards. 3. Develop and maintain databases to record and report on the: FOI requests Formal access requests Storage of records Information security breaches 4. Provide monthly reports to the Information Governance Manager and Head of Information Rights & Compliance. 5. Provide specialist advice and guidance to all levels of staff on the: UK General Data Protection Regulations Freedom of Information Act 2000 (FOI) Environmental Information Regulations 2000 (EIR) Data Protection Act 2018 (DPA) Records management standards (both corporate & clinical) NHS Code of Confidentiality Information Security 6. Advise staff on the handling and communication of patient identifiable information both internally and externally. 7. Provide advice to members of the public (including service users and carers) who may need assistance with an information request. 8. Raise awareness of the importance of information governance throughout the Trust and encourage all members of staff to participate in raising information governance standards. 9. Ensure that the confidentiality, security, and integrity of all information are maintained across the Trust. 10. Explain new practices and changes that are required as a result of the implementation of changes to Legislation, national standards. 11. Undertake an ongoing evaluation of the effectiveness of the information governance process and implement further refinements as necessary. 12. Investigation of suspected and actual breaches of information governance and undertake reporting/remedial action as required. Maintain a log of any incidents and remedial recommendations and actions. 13. Design, undertake & analyse audits on the use of Trust systems e.g. EPR and Business Intelligence Systems as required. 14. Promote the role of Information Asset Owner, ensuring regular communication between information asset administrator, information asset Owner and SIRO. 15. Assist in the development of corporate wide policies / data privacy impact assessments in their area of experience. 16. Development and delivery of effective training for staff at all levels in order to ensure that high standards for information management are implemented across the Trust.

Experience and qualifications

• Experience in the relevant field
• Degree or equivalent experience
• Desirable criteria
• Relevant professional qualification e.g., Records Management, ISEB, BCS Freedom of Information qualification, ISEB/BCS Data Protection Act qualification, Experience of managing people
• Experiencing of re - ordering stock/goods from an agreed point/supplier on a regular basis
• Evidence of training individuals and groups
• Desirable criteria
• Experience of managing projects

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission. Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout