Information Governance Manager

South East Coast Ambulance Service Nhs Foundation Trust; Crawley Down; On-site; GBP 60,000 - 75,000; Full time

Job summary

South East Coast Ambulance Service NHS Foundation Trust is seeking an experienced Information Governance Manager to support the delivery of the IG framework, offering specialist advice on data protection, confidentiality, information security, records management and information sharing.

The role collaborates with multiple stakeholders to promote compliance and best practice, ensuring information is handled lawfully and securely, while contributing to governance, risk management and

Qualifications

• Significant experience in Information Governance, Data Protection or Information Security.
• Experience investigating incidents and managing compliance issues.
• Experience developing policies, procedures and governance frameworks.

Responsibilities

• Provide expert IG advice and guidance across the Trust.
• Support compliance with Data Protection legislation and NHS IG standards.
• Lead investigations of IG incidents and breaches and implement corrective actions.
• Develop and review IG policies, procedures and guidance.
• Deliver IG training and awareness activities.

Skills

UK GDPR

NHS IG standards

Analytical skills

IT / MS Office

Verbal & written communication

Education

Degree level qualification

Continuous professional development

IG/Data Protection certification

Job description

Job summary

An exciting opportunity has arisen for an experienced Information Governance Manager to join South East Coast Ambulance Service NHS Foundation Trust.

The Information Governance Manager will support the delivery of the Trust's Information Governance framework, providing specialist advice and guidance on data protection, confidentiality, information security, records management and information sharing. The post holder will work across the organisation to promote compliance with legislation, NHS standards and best practice, ensuring that information is handled lawfully, securely and effectively.

This role offers the opportunity to work with a wide range of stakeholders, supporting governance, risk management and organisational improvement initiatives whilst helping to maintain high standards of compliance and information security.

About You

We are looking for an experienced Information Governance professional with excellent knowledge of Data Protection legislation, Information Governance principles and NHS standards. You will possess strong communication, analytical and organisational skills, with the ability to influence, advise and work effectively with colleagues at all levels of the organisation.

This is an excellent opportunity to contribute to the delivery of high-quality governance standards within a progressive NHS organisation committed to continuous improvement and excellence in patient care.

Main duties of the job

• Provide specialist advice and support on Information Governance matters across the Trust.
• Support compliance with Data Protection legislation, confidentiality requirements and NHS Information Governance standards.
• Lead on the management and investigation of Information Governance incidents and breaches.
• Support the development, implementation and review of Information Governance policies, procedures and guidance.
• Deliver Information Governance training and awareness programmes.
• Undertake audits, monitoring activities and compliance reviews.
• Support the management of Data Subject Access Requests and other information requests.
• Contribute to the completion of national Information Governance requirements, including the Data Security and Protection Toolkit.
• Prepare reports, action plans and performance information for governance groups and committees.
• Work collaboratively with clinical, operational and corporate services to provide expert Information Governance advice.

About us

• Annual leave entitlement is 27 days upon appointment, 29 days after five years' service, and 33 days after 10 years' service.
• All staff have the option of contributing to the excellent NHS Pension Scheme.
• Staff are entitled to maternity/adoption leave, paternity leave and parental leave.
• We are proud to support disability in the workplace and welcome applications from people of all backgrounds. BAME, LGBT and armed forces applications are particularly welcome.
• We operate an award-winning Wellbeing Hub to help staff achieve a better work/life balance and receive the mental and physical support they need to perform in what is undoubtedly a challenging role.
• All staff have the option of contributing to the excellent NHS Pension Scheme.
• We operate across one of the most beautiful, rural and coastal parts of England yet enjoy close proximity to London and excellent transport links. SECAmb serves the counties of Kent, Surrey, Sussex and North East Hampshire.
• We operate across one of the most beautiful, rural and coastal parts of England yet enjoy close proximity to London and excellent transport links. SECAmb serves the counties of Kent, Surrey, Sussex and North East Hampshire.

Job responsibilities

The post holder will be responsible for supporting the Trust's Information Governance agenda and ensuring compliance with relevant legislative, regulatory and organisational requirements.

Key responsibilities include:

Information Governance Leadership

• Provide expert advice and guidance on Information Governance, Data Protection, confidentiality, records management and information security.
• Support the implementation of Information Governance strategies and work programmes.
• Promote a positive culture of information governance throughout the Trust.

Compliance and Assurance

• Monitor compliance with relevant legislation, NHS guidance and organisational policies.
• Undertake audits and assurance activities to assess compliance and identify areas for improvement.
• Produce reports and recommendations for senior managers and governance committees.

Incident Management

• Investigate Information Governance incidents and breaches.
• Identify root causes and recommend corrective actions to minimise future risk.
• Support the maintenance of effective incident reporting and monitoring processes.

Data Protection and Information Requests

• Support the management of Data Subject Access Requests, ensuring compliance with statutory requirements and timescales.
• Provide advice on lawful information sharing and disclosure of information.
• Support the development and implementation of Data Protection Impact Assessments where required.

Training and Awareness

• Develop and deliver Information Governance training and awareness activities.
• Provide guidance and support to managers and staff on Information Governance responsibilities.
• Promote best practice and continuous improvement across the organisation.

Partnership Working

• Build effective relationships with internal and external stakeholders.
• Represent the Information Governance Team at meetings, projects and working groups.
• Support organisational projects by providing Information Governance advice and expertise.

Person Specification

Experience

Essential

• Significant experience working in Information Governance, Data Protection or Information Security
• Experience of investigating incidents and managing compliance issues
• Experience of developing policies, procedures and governance frameworks

Desirable

• NHS or healthcare experience
• Experience managing Subject Access Requests, FOI or information disclosures

Knowledge/Skills

Essential

• Expert knowledge of UK GDPR, Data Protection Act and Confidentiality requirements
• Knowledge of NHS Information Governance standards and frameworks
• Excellent verbal, written and presentation skills
• Ability to analyse information, investigate issues and recommend solutions
• Competent IT skills including Microsoft Office applications

Desirable

• Knowledge of Cyber Assessment Framework (CAF) and information security principles
• Knowledge of risk management and audit processes

Qualifications

Essential

• Degree level qualification or equivalent experience
• Evidence of continuous professional development
• Professional qualification, certification or membership relevant to Information Governance

Desirable

• Management qualification
• Information Governance/Data Protection qualification

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).