Information and Systems Trainer

Northern Lincolnshire and Goole NHS Foundation Trust; Scunthorpe; On-site; GBP 32,000 - 39,000; Full time

Job summary

Northern Lincolnshire and Goole NHS Foundation Trust is seeking an Information and Systems Trainer on a fixed-term basis until March 2028. The post supports the Electronic Patient Record (EPR) and will involve delivering IT training across Trust sites and local communities.

You will develop training programmes with the Systems Implementation Manager, promote e-learning, and ensure data quality and protection training. Travel across sites is required; base location to be agreed.

Qualifications

• Experience within an IT Training Department or support role.
• Proficient in Microsoft Office apps (Excel, Outlook, Word, PowerPoint, Teams).
• Understanding of Windows applications and IT/system environments.
• Experience working in the NHS.
• Experience in training, coaching or mentoring.
• Ability to work in a change environment.

Responsibilities

• Deliver training courses and programmes in conjunction with the Systems Implementation Manager.
• Identify training needs and ensure they are met across the Trust.
• Develop and deliver training and education programmes, including e-Learning and technology-based training.
• Work with the Systems Implementation Manager and Trust Training and Development leads to create credible training services.
• Assist in the management and supervision of training activities and training facilities.

Skills

IT Training

Microsoft Office Suite

Education

Good general level of education (RQF/FHEQ Lv4+)

Evidence of continuing professional development

Training qualifications and experience

ECDL or IT qualification

Tools

Microsoft Office (Excel, Outlook, Word, PowerPoint, Teams)

Windows applications

Job description

Northern Lincolnshire and Goole NHS Foundation Trust

Information and Systems Trainer

The closing date is 15 November 2026

This post is for a fixed term contract as a Information and Systems Trainer until end of March 2028. The post is to support with the Electronic Patient Record (EPR).

The post holder will work as part of the Systems Implementation Team and will provide professional, proactive customer focused training support across the Trust. The role will require operational working across all Trust sites and local community, and it will be a requirement to travel to these sites as necessary. The permanent base for this post will be agreed with post holder.

Please note that this post is not eligible for visa sponsorship.

Main duties of the job

The post holder will be responsible for the delivery of training courses and programmes in conjunction with the Systems Implementation Manager, which will provide Trust staff with the necessary IT and System skills they need to fulfil their role. Building upon an existing base of IT Training you will be involved in identifying training needs and making sure they are met. Your role will involve not only basic IT skills, but include involvement in hospital based Information Systems and courses that relate to issues of Data Quality, Data Protection Act and the use of information. The education and training agenda will include the management and supervision of new learning methods, including more deployment of e-Learning and technology based training.

You will need to be adaptable and able to develop and deliver training and education programmes as required. You will work closely with the Systems Implementation Manager and Trust Training and Development leads to ensure the development of a credible and supportive training service. You will participate in the production of training strategies to ensure that identified training needs are met. You will be expected to assist in the management and supervision of training activities and assist in the management of the Trust's IM&T Training facilities.

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Job responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work‑life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work‑life balance or a multi‑role career, if it works for you and works for the role, we’ll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work‑life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well‑being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

We recognise that candidates may use Artificial Intelligence (AI) tools to support them when preparing their application. Where AI is used, the information provided must remain an accurate and authentic representation of your own skills, knowledge and experience.

AI must not be used to provide false or misleading information or to generate examples that do not reflect your own experience. You should be able to discuss and demonstrate the knowledge, skills and experience included within your application during the recruitment and selection process.

Candidates may be asked to declare whether AI has been used in preparing their application and, where applicable, how it has been used.

Person Specification

Education/Qualifications

• Good general level of education in relevant field (RQF/FHEQ Lv4 or higher)
• Evidence of continuing professional development
• Training qualifications and experience
• European Computer Driving License (ECDL) qualified or IT qualification

Qualifications/Experience

• oExperience within a IT Training Department/ support role
• oProficient in Microsoft Office products including Excel, Outlook, Word, PowerPoint, Teams.
• oGood general understanding of Windows applications
• oAwareness of IT/system environments
• oWork with Trust standard IT operational procedures and guidelines
• oPeople and resource management
• oExperience of working within the NHS
• oExperience of training/ coaching/mentoring
• oWorking within a change environment

Communication and Interpersonal Skills

• oGood Personal organisation skills
• oWork under own initiative
• oAbility to work effectively with a Team
• oUse data to inform decision-making and bring about significant improvements in practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Northern Lincolnshire and Goole NHS Foundation Trust

£32,073 to £39,043 a yearper annum pro rata