Information Analyst, Band 4

Gloucestershire Hospitals NHS Foundation Trust; Cheltenham; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

Gloucestershire Hospitals NHS Foundation Trust is seeking an Information Analyst to support business and clinical processes by analyzing complex data and producing high-quality information reporting. Based in Cheltenham with hybrid working, you will develop reports, ensure data quality, and provide statutory reporting for national returns while collaborating with external agencies.

The role requires strong Excel and SQL skills, an analytical mindset, and the ability to communicate insights to a

Qualifications

• Demonstration of working with complex information
• Experience using Excel
• Problem solving/analytical mindset
• Knowledge of SQL
• Knowledge/research of Data Quality
• Knowledge/research of data dictionary

Responsibilities

• Develop, prepare, validation and submission of high-quality information reports to deadlines reflecting contracting, performance and operational issues.
• High-level analysis, interpretation, synthesis and presentation of information reports for identified specialties to inform managers.
• Explain complex information to clinical and non-clinical staff; communicate effectively under pressure.
• Provide technical resilience within the team to support business continuity.
• Maintain documentation of procedures for internal validation and external audit.
• Contribute to development and design of internal reports to support Trust objectives.
• Interpret adhoc/FOI requests and respond within tight deadlines; analyse and resolve data issues.
• Provide information for auditing purposes and statutory reporting for national/internal stakeholders.

Skills

Complex information

Excel

SQL

Analytical mindset

Problem solving

Data quality knowledge

Data dictionary knowledge

Tools

Excel

Job description

Current jobs at Gloucestershire Hospitals

Main area Information Analyst Grade Band 4 Contract Permanent Hours Full time - 37.5 hours per week (Hybrid Working Pattern) Job ref 318-26-T0639

Site Cheltenham General Hospital - Riverside House Town Cheltenham Salary £28,392 - £31,157 (pa pro rata if part-time) Salary period Yearly Closing 12/10/2026 23:59

Job overview

To provide accurate, concise and clear information to support the Trust in its business and clinical processes. Analyse and manipulate complex data sets and wider information issues to produce high quality information reporting, both internally to stakeholders and externally via national reporting and statutory returns.

Maintain, develop and enhance work systems to support reporting processes particularly with reference to hospital flow, and elective care. Ensure that all CCG submissions are returned on time and that the data reported is accurate. To maintain and develop the Business Intelligence’s good relationship with all external agencies at all levels.

Additional working pattern details: Hybrid Working Pattern

Main duties of the job

These roles are based within the Business Intelligence Unit at Gloucestershire Hospitals Foundation Trust. The ideal candidates will have strong analytical capabilities, along with the ability to effectively communicate and present complex information to a range of different stakeholders. The candidate will need to be able to work under pressure and be able to prioritise their own workload when there are conflicting deadlines.

We are therefore looking for analysts who have a drive and passion for delivering an exemplar BI service. Individuals who are both forward thinking and solutions orientated.

Working for our organisation

Business intelligence is a process, driven by technology, that analyses business data to provide information that can be actioned so that, as a Trust, we can make better-informed business decisions.

The Business Intelligence team plays a vital role in supporting the clinical divisions within the Trust by delivering comprehensive analysis and expert insights. Through operational intelligence, benchmarking activities, and strategic support for the Trust's savings plans, the team ensures data-driven decision-making that enhances efficiency and effectiveness across the organisation. As part of the Information Management and Technology (IM&T) Directorate within the Corporate Division, Business Intelligence is central to shaping the Trust's operational and clinical strategies.

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. As a Trust with over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South-West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals.

Detailed job description and main responsibilities

• Responsible for the development, preparation, validation and submission of high-quality information reports to non-negotiable deadlines which reflect contracting, performance and operational issues and identify where action may be required. Identify and highlight any areas of concern with regard to data quality and accuracy and undertaking appropriate action as required.
• Responsible for high level analysis, interpretation, synthesis and presentation of information reports for identified specialties to ensure managers are advised of any potential problem areas; the information to be presented in a clear and concise manner, and where appropriate to recommend solutions.
• Participate in discussions, explaining complex and sensitive information to clinical and non-clinical staff in situations where the information may be contentious and open to different interpretations.
• To provide technical resilience within the team to support business continuity at times of staff absence and / or high workload pressure.
• To maintain appropriate documentation of all procedures adequate for the purposes of internal validation and external audit.
• Contribute to development and design of internal reports. Such reports to be relevant, produced to deadlines, and to support the Trust in meeting its objectives.
• Understand and interpret adhoc/freedom of information requests and respond appropriately to tight deadlines. This entails the analysis, investigation and resolution of complex information issues.
• Provision of information for auditing purposes.
• Provide statutory reporting and returns both nationally and for internal stakeholders.
• Identify and highlight any areas of concern regarding data quality and accuracy and undertake appropriate action as required.

Person specification

Qualifications, Knowledge and Experience

• Demonstration of working with complex information
• Experience using Excel
• Problem solving/analytical mindset
• Knowledge of SQL
• Knowledge/research of Data Quality
• Knowledge/research of data dictionary

Employer certification / accreditation badges