Information Analyst

East Lancashire Hospitals NHS Trust; Lancashire; On-site; GBP 42,000 - 55,000; Full time

Job summary

East Lancashire Hospitals NHS Trust is seeking a BI Analyst to develop and maintain information systems that support key performance indicators and data reporting across the trust. You will work with clinical and managerial teams to provide timely analytics and ensure data quality in accordance with NHS standards.

The role requires strong SQL, Excel and BI tool experience, with the ability to interpret complex data and communicate insights effectively to stakeholders.

Qualifications

• Significant experience with informatics in large/complex organisations.
• Advanced knowledge of MS Excel and SQL scripting.
• Experience with business intelligence software and reporting.
• Excellent numeracy and statistical methods skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Deliver and maintain BI solutions to support the information agenda and data metrics.
• Interrogate information systems to produce routine and ad hoc reports for stakeholders.
• Submit datasets to national collections as required.
• Analyse data, interpret results and report findings.
• Ensure timely, accurate production of KPIs and contractual data.

Skills

Advanced Excel

SQL scripting

Data analysis

Interpersonal communication

Statistical methods

Education

Relevant degree

Tools

Relational databases

BI software

Job description

Key Responsibilities

• Deliver and maintain Business Intelligence (BI) solutions to support the Trust information agenda to deliver key information, intelligence and data metrics.


• Interrogate the various information systems, to produce routine and ad hoc reports for internal and external stakeholders


• Submit datasets to national collections as required.


• Analyse data, interpret and report on results.


• Ensure timely and accurate production of key performance indicators and other contractual data requirements.


• Provide advice and guidance on the use of performance measures, data and statistics.

Key Responsibilities (continued)

1. Contribute to working groups developing information capability to support effective decision making.


2. In line with locally agreed policies and plans, provide a broad range of reports, data and analysis to support the work of managers, service planning and monitoring groups including Senior Leadership Team, Divisional Board and service led initiatives to support effective decision making.


3. Provide complex specialist statistical analysis of service use data and quality metrics to identify trends and developments, aberrations and problems in data collection and presentation, work to continually improve and refine the quality of Trust information.


4. Develop, implement and maintain business intelligence solutions, using the relevant software and conforming to NHS standards, to deliver complex information reports in an accurate, timely and consistent manner. Coordinate and solicit input from the team of business and operational stakeholders and systems to meet specification of customers.


5. Lead on the development of reporting to internal stakeholders to ensure accurate, timely data is supplied to support Divisional oversight and decision making.


6. Encourage the use of business intelligence/information to support business planning.


7. Contribute to the delivery of the Trust Strategies and action plans. Form an integral part of the information team and liaise closely with other Information Management areas including Data Quality, Reporting, Database Administration, Clinical Coding and the performance team to attain the goals of the department's strategy.


8. Provide support and development to department junior staff including technical training.


9. Develop and maintain skills in SQL, database administration and highly complex data analysis. To design highly complex data sets, BI solutions and algorithms and ensure that all data warehouse developments within the remit of the role are accurate and produced to schedule.


10. Monitor and maintain the implementation of the dividional data quality improvement plan and assist in the embedding of a data quality culture.


11. Provide support and expertise for informatics systems related to the Electronic Patient Record (EPR). Propose changes to divisional and service informatics practice and implement policies as determined locally, developing information capability in response to new legislation or changing circumstances.


12. Plan a local programme of work to progress the section business plan and amend as necessary to respond to changed circumstances and user requirements.


13. Provide submissions and returns to local and national bodies to meet expectations of information provision.


14. Provide advice and guidance to ensure that staff are competent to maximise system functionality and enhance data quality/reporting.


15. Be responsive to service user requests for assistance.


16. Such other duties as may be assigned commensurate with the post/band.

Requirements – Essential

• Good level of general education


• Relevant degree or equivalent i.e. Information or related area


• Significant experience in Informatics in a large/complex organisation


• Advanced knowledge of MS Excel


• Experience of writing and maintaining SQL scripts


• Relevant experience of business intelligence software


• Ability to learn and apply programming skills


• Demonstrable skills in business intelligence software


• Excellent numeracy and statistical methods skills


• Excellent interpersonal and communication skills


• Excellent analytical skills


• Flexible approach to working hours


• Ability to work as part of a team to work on own

Requirements – Desirable

• Post graduate diploma or equivalent in Information or related area


• ECDL or equivalent


• Evidence of professional and/or personal development


• Experience of NHS information systems and use of information across the NHS (Acute and/or Community)


• Knowledge of relational database theory


• Knowledge of Acute Hospital information systems (e.g. PAS)


• Knowledge of Community Services information systems (e.g. EMIS Web Community)


• Knowledge of statistical publication, monitoring and metrics


• Ability to read, comprehend and advise on national policy and guidance


• Project Management Skills

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work., The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.

We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

Salary

Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.

Eligibility and DBS

Disclosure and Barring Scheme (DBS) If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained. The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974. In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed. The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38.