Information & Administration Support Officer - L&K SENDIASS (23711)

Barnardo's; Liverpool; On-site; GBP 12,000 - 15,000; Part time

Job summary

Barnardo's Liverpool & Knowsley SENDIASS is seeking an Information & Administration Support Officer (PW1), 21 hours per week over 3 days, based at 109 Eaton Road, West Derby, Liverpool. The role may involve some community support in Liverpool & Knowsley.

You will provide information, impartial advice and guidance by telephone and email to families and professionals, promote online resources, and work with SENDIASS case workers within a small team.

Qualifications

• Be able to give good quality statutory information, advice & support to families and professionals via telephone and email to aid self-advocacy.
• Up-to-date knowledge of SEND legal framework and statutory procedures including education, health, and social care.
• Familiar with The Children and Families Act (2014), SEND Code of Practice 2015, Equality Act 2010, and IAS national standards.
• Qualification in Special Educational Needs (e.g., IPSEA Level 3) or willingness to work towards it.

Responsibilities

• Promote web-based support and resources for families and young people.
• Provide telephone and email information, advice and guidance.
• Work both independently and as part of a small SENDIASS team, supporting case workers as needed.

Skills

Teamwork

Communication

Organisation

Education

Qualification in Special Educational Needs (e.g., IPSEA Level 3)

Job description

BARNARDO'S LIVERPOOL & KNOWSLEY SENDIASS: INFORMATION & ADMINISTRATION SUPPORT OFFICER (part time)

Barnardo's Liverpool & Knowsley SENDIASS are currently looking to appoint an Information & Administration Support Officer (PW1) who is passionate about improving outcomes for children and young people with a specialeducationalneed /disability(SEND). Someone who can enable children, young people and their families toparticipatefully indecisionsabout the outcomes that they wish to achieve.

Location

• 109 Eaton Road, West Derby, Liverpool, L12 1LU (office-based Helpline service support)
• The role may, at times, require support in the community (Liverpool & Knowsley)

Working pattern:

• 21 hours per week over 3 days (days to be discussed with successful candidate)
• Hours work around service need

The primary objectives of the PW1 post are to:

Work positively with the child/young person and parent/carer offering support, information and impartial advice by:

• Promoting web-based support and resources
• Telephone/email support and guidance

In addition to above:

• Be able to work bothindividuallyand in a team (supporting SENDIASS case workers where needed)
• Be able to give good qualitystatutoryinformation, advice &support to families and professionals via telephone and email to help with self advocacy. Experience in this area would be advantageous.
• You will have an up-to-date knowledge andunderstandingof SEND legal framework and itsstatutoryprocedures, including matters related to education, health and socialcare.
• You will befamiliarwith relevantlegislationincluding The Children and Families Act (2014), The SEND Code of Practice 2015, the Equality Act 2010 andfamiliarwith the IAS national standards.
• You will be required to have aqualificationin SpecialEducationalNeeds, for example IPSEA training up to, and including, level 3 or are willing to work towards

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