Inflight Services Lead - Catering & Compliance

Bournemouth Airport; Hurn; Vor Ort; GBP 55.000 - 75.000; Vollzeit

Zusammenfassung

Bournemouth Airport is seeking an experienced Inflight Services Manager to lead the inflight catering operation and ensure safe, secure and efficient delivery of services to airline customers.

You will manage the day-to-day operation, coordinate activities to meet airline requirements, and ensure bonded bar carts and inflight supplies are prepared and delivered on time. The role requires leadership, aviation security knowledge and a focus on service excellence within a busy airport environment.

Qualifikationen

• A qualification in Hospitality, Business Administration or a related discipline.
• A minimum of five years' experience in airport operations or a similar operational environment.
• Previous supervisory or management experience within aviation, catering, logistics or another time-critical operation.
• A sound understanding of aviation security requirements.
• Excellent communication and leadership skills.

Aufgaben

• Managing the daily operation of the Inflight Services function, ensuring services are delivered safely, efficiently and to the highest standards.
• Planning and coordinating operational activities to meet airline customer requirements and operational deadlines.
• Overseeing the preparation, security checking, sealing and delivery of bonded bar carts and inflight supplies.
• Ensuring compliance with aviation security regulations, approved DfT training requirements, food hygiene standards and company procedures.
• Working collaboratively with internal departments and external stakeholders to support service delivery.
• Monitoring service quality and implementing continuous improvements to operational processes and customer service.
• Managing departmental budgets and resources effectively.

Kenntnisse

Leadership

Communication

Aviation operations

Budget management

Ausbildung

Hospitality, Business Administration or related discipline

Jobbeschreibung

Bournemouth Airport is seeking an experienced Inflight Services Manager to lead the inflight catering operation and ensure safe, secure and efficient delivery of services to airline customers.

You will manage the day-to-day operation, coordinate activities to meet airline requirements, and ensure bonded bar carts and inflight supplies are prepared and delivered on time. The role requires leadership, aviation security knowledge and a focus on service excellence within a busy airport environment.