Industrial Disease Paralegal (MSL)

Kenlinks Recruitment; Blackburn; On-site; GBP 28,000 - 38,000; Full time

Job summary

A legal recruitment agency is seeking an Industrial Disease Paralegal (MSL) to manage a caseload efficiently from inception to settlement. The role involves handling NIHL claims, liaising with relevant parties, and providing excellent customer service. Ideal candidates should have a passion for customer service and work well in a fast-paced team. No strict experience is required, as training support is provided to help with career progression.

Qualifications

• Experience in handling NIHL claims is essential.
• Passion for customer service and teamwork is required.
• Ability to manage and prioritize workload efficiently.
• Good communication and customer service skills.

Responsibilities

• Manage a caseload from inception to settlement or issuing.
• Liaise with parties and experts associated with claims.
• Provide customer service and ensure compliance with guidelines.
• Coordinate with the department on case strategy and progression.

Skills

Customer service

Teamwork

Computer literacy

Organizational skills

Job description

About the job Industrial Disease Paralegal (MSL)

Job Title:

Industrial Disease Paralegal (MSL)

Job Description:

Job Purpose

To manage a caseload efficiently and effectively. You will bemaintaining an independent caseload from inception to settlement orissuing. Responsibilities will involve handling a varied case load ofpre-litigation NIHL work. Some supervision may also be required, howeveryou will be overseen by the departmental Solicitors.

This role would suit an experienced Paralegal or Legal Executive whois looking to propel their career, however applications from variedexperienced personnel is also encouraged as the firm offers trainingfacilities to assist with career progression.

Duties and Responsibilities

Proactively working to settle claims on favourable terms for theclient within M&S Law's operational policy and the relevantguidelines.

Liaising with relevant parties and experts associated with the claim.

Providing excellent customer service and ensuring cases are rotated and actioned within the guidelines whilst maintaining WIP.

Liaising with the overall department about case strategy and progression.

Previous experience in dealing with NIHL claims is essential, however all applications will be considered.

Key Skills

• Passionate about customer service and care.
• Work well within a fast paced and close knit team environment.
• Good computer literacy and keyboard skills.
• Ability to organise and prioritise your workload.