Independent Living Team Leader

Town & Country Housing Group; Royal Tunbridge Wells; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading housing organization seeks a dedicated team leader to manage Independent Living Officers and enhance community services. This role involves ensuring resident involvement, leading positive change, and fostering a culture of continuous improvement. A full clean driving licence is essential for this position.

Qualifications

• Full clean driving licence and access to a vehicle required.
• Experience in managing teams and community services.
• Ability to communicate effectively with residents.

Responsibilities

• Manage Independent Living Officers and implement the Older Persons Strategy.
• Ensure residents' voices shape services and maintain excellent communication.
• Support the Independent Living Service Manager in daily service delivery.

Skills

Team Management

Communication

Leadership

Service Improvement

Job description

This role is subject to a DBS check.

• To work as part of a team managing our Independent Living Officers and working to implement our Older Persons Strategy by contributing to meetings, action plans and leading on positive change to build vibrant communities. Take an innovative approach to reduce voids and promote our independent Living service.
• To take residents on a journey of involvement ensuring the residents voice is heard to shape and influence our services and provide places people want to live. Ensure excellent communication with residents by attending meetings, keeping residents updated with timely communication and ensuring residents needs are met, keeping our residents at the heart of what we do.
• Lead, support and motivate a team of independent Living Officers, developing them as individuals and creating a culture of continuous service improvement. Support the Independent Living Service Manager to create a seamless service for staff and residents on the day to day service delivery.

A full clean driving licence and access to a vehicle is required for this role.

Hours: 35 hours per week

Applications close: Tuesday 3 June 2025