Independent Living Support Worker Level 1

Norfolk County Council; Norwich; Hybrid; GBP 28,000 - 29,000; Part time

Benefits offered by this job

Local Government Pension Scheme

Norfolk Rewards discounts

Blue Light Card

Relocation expenses

Sleep-in payments

Flexible working (hybrid/remote)

Job summary

Norfolk County Council’s Independent Living Support Workers in Norwich are part of the Children’s Services, Supported Accommodation. You will help young people develop independent living skills, contribute to plans and attend statutory reviews to ensure safe progress.

The role requires flexibility for evenings and weekends, and a commitment to learning. A Level 3 Diploma for Residential Childcare (RQF) is funded. Salary £27,709–£29,071 pro rata, plus enhancements and pension.

Qualifications

• Experience in support work or similar roles.
• Ability to communicate clearly with young people and families.
• Willingness to attain Level 3 Diploma for Residential Childcare (RQF) fully funded.
• Evenings, weekends, bank holidays and sleep-ins required.

Responsibilities

• Support young people to develop independent living skills.
• Contribute to planning and assist with implementation of plans.
• Attend statutory reviews as required.
• Form positive relationships with young people and families to support wellbeing.

Skills

Clear communication

Relationship building

Organisational skills

Willingness to learn

Education

Level 3 Diploma for Residential Childcare (RQF)

Job description

Independent Living Support Workers (Children’s Services, Supported Accommodation) | 11381 | Permanent Contract | Part-time 18.5 hours per week | £27,709 to £29,071 per annum, pro rata, plus weekend / bank holiday enhancements and sleep in payments | Grade E | Norwich

Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme.

In this role, you will support young people, helping them to develop positive and effective independent living skills. You will contribute to making plans to support them and assist with their implementation, attending statutory reviews as required.

As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised.

With previous experience of support work, you will have the ability to communicate clearly and engage with young people. Your organisational skills will enable you to plan and prioritise your workload effectively, and your eagerness to learn will develop new skills and learning.

Please be aware that we cannot offer sponsorship in this role.

We offer a host of other benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme.

Additionally, there are a multitude of opportunities for personal and professional development via various training and education routes. You will be required to attain a Level 3 diploma for Residential Childcare (RQF); this is fully funded.

The role will include evenings, weekends, bank holidays and “sleep‑ins” as required.

If you would like to find out more about the role, please call Jason Barnes, Team Manager on 01362 654541 or Jo Hand, Assistant Team Manager on 01603 638584.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as: ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. (https://norfolk.rewardgateway.co.uk/Authentication/Start)
• A Blue Light card (https://www.bluelightcard.co.uk/) for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 8 October 2026 at 23:55

All other applicants closing date: 18 October 2026 at 23:55