Residential and Edge of Care Workers

Norfolk County Council; Dereham; On-site; GBP 32,061 - 33,699; Full time

Benefits offered by this job

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Expenses advance for travel

Local Government Pension Scheme

Job summary

Norfolk County Council seeks committed Residential & Edge of Care Workers for the New Roads service in Dereham. This role involves supporting young people's voices in care planning and transitions, and providing outreach support.

Applicants should have a strong passion for youth support, a valid driving license, and the ability to undertake relevant training. This permanent position offers a salary of £32,061 to £33,699 annually, enhanced with benefits such as generous holidays and health services.

Qualifications

• Passion to support young people and achieve the best possible outcomes.
• Willingness to undertake relevant training courses.
• Full driving licence and access to a vehicle.

Responsibilities

• Undertake a keyworker role with residents.
• Contribute to care planning and participate in statutory reviews.
• Provide outreach support for young people and families.

Skills

Good level of literacy and numeracy

Ability to form effective relationships

Patience and understanding

Education

NVQ level 3 in Health and Social Care

Job description

Residential & Edge of Care Workers – New Roads | 10574 | Permanent Contract

37 hours per week | £32,061 to £33,699 per annum plus weekend enhancements and sleep in payments | Grade G | New Roads Service East Hub

Young people are at the heart of our practice at Norfolk County Council. They have established key principles for their ideal worker to help them flourish. Please ensure you read these requirements carefully and apply only if you can fully commit to them.

We are looking for Residential and Edge of Care Workers to undertake a keyworker role with residents, ensuring that the young person’s views and wishes are sought and acted upon and maintain the relationship through key transitions. You will contribute to the care planning process by participating in statutory reviews, planning meetings, and progress meetings as required, will undertake ‘sleep‑in’ duties on a rota basis and will provide outreach support for young people and families.

To join our New Roads service, you will need a good level of literacy and numeracy, a willingness to undertake relevant training courses and the ability to form effective relationships with children. We will support you to attain an NVQ level 3 in Health and Social Care, which must be successfully completed within 18 months of appointment. More than anything, you will have a passion to support young people, be a good listener, have patience, understanding and really want to support young people so they can achieve the best possible outcomes in life.

A full driving licence and daily access to a vehicle are required for this role.

These are some benefits you can enjoy by working for Norfolk County Council:

• Generous holiday entitlement
• Health and Wellbeing services including fast‑track physiotherapy and a free counselling service
• Flexible working opportunities including flexi‑time, part time, remote and hybrid working – dependant on your job role and business need.
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

Job Info

• Job Identification 10574
• Job Category Social Care - Res
• Posting Date 05/20/2026, 02:44 PM
• Job Schedule Full time