Luxury Dispensing Optician Manager: Shape Patient Journeys

Zest Business Group; Greater London; On-site; GBP 42,000 - 45,000; Full time

Job summary

Zest Optical is supporting a luxury boutique independent practice in South West London. They seek a Dispensing Optician Manager to join as a genuine right hand to the Director, turning long-term plans into daily reality and shaping a premium patient experience.

You'll lead the dispensing team, drive events and patient journeys, and work directly with the owner to grow the business while maintaining exceptional service and eyewear presentation.

Qualifications

• GOC-registered Dispensing Optician.
• Experience in managing or leading a team in practice.
• Strong sense of style and ability to guide patients toward suitable eyewear.

Responsibilities

• Lead and develop the dispensing team to ensure a premium experience.
• Collaborate with the owner to shape business strategy and day‑to‑day delivery.
• Drive styling-led consultations and personal patient journeys.
• Plan and run trunk shows, brand events and community activity.
• Monitor performance metrics and implement practical improvements.
• Stay hands-on as a dispenser and set high service standards.

Skills

Dispensing Optician

Leadership

Commercial acumen

Job description

Zest Optical is supporting a luxury boutique independent practice in South West London. They seek a Dispensing Optician Manager to join as a genuine right hand to the Director, turning long-term plans into daily reality and shaping a premium patient experience.

You'll lead the dispensing team, drive events and patient journeys, and work directly with the owner to grow the business while maintaining exceptional service and eyewear presentation.