Income Officer

The Guinness Partnership; Manchester; Hybrid; GBP 12,000 - 17,000; Part time

Job summary

The Guinness Partnership is recruiting an Income Officer for a 12-month fixed-term contract based in Oldham. The role is part-time with hybrid working, 1pm-5pm on Mon, Tue, Thu, Fri and 9am-5pm on Wednesday.

You will handle manual and system income processes, maintain ledgers and reconciliation, and work to procedures and timetables. Strong Excel skills and customer-focused communication are essential, with level 2 Maths and English.

Qualifications

• Proven customer service experience.
• Good time management and organisational skills.
• Excellent written and verbal communications; proficient with Microsoft Office, especially Excel.

Responsibilities

• Complete manual and system income processes accurately and on time.
• Maintain ledgers and reconcile accounts in line with procedures.
• Adhere to timetables and required processes.

Skills

Customer service

Education

Level 2 Maths and English

Tools

Microsoft Excel

Job description

JOB DESCRIPTION

About the role

The Guinness Partnership is recruiting for an Income Officer on a 12-month fixed term contract based in Oldham. This is a part-time role working 1pm-5pm on Monday, Tuesday, Thursday, Friday and 9am-5pm on Wednesday. We currently offer hybrid working, blending office days with days working from home.

You will be responsible for completing manual and system income processes accurately and in accordance with procedures and timetables, ensuring that ledgers are maintained and accounts are reconciled.

What we are looking for

We are seeking a customer-focused individual with proven customer service experience and excellent written and verbal communication skills. You will be a flexible and reliable team player with strong organisational and time management abilities, capable of adapting to change and managing priorities effectively. Working knowledge of Microsoft Excel is essential.

You will be able to demonstrate these essential skills:

• Proven customer service experience.
• A commitment to team working and the ability to adapt to change and be flexible.
• Good time management and organisational skills.
• Excellent oral and written communications.
• Good knowledge of Microsoft Office, particularly Excel.
• Demonstrate the Guinness Behaviours.

Essential qualifications:

• Educated to level 2 or equivalent in Maths and English.

If you re interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria.

TGPCVL