Income Assistant

JR United Kingdom; Hemel Hempstead; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic finance team as an Income Assistant in a forward-thinking company that values accuracy and detail. This role offers the opportunity to work hybrid, balancing office and remote work while ensuring financial transactions are compliant and timely. You'll engage in bank reconciliations, manage customer queries, and support the Income Team in maintaining smooth operations across holiday parks. With a focus on collaboration and continuous improvement, this position is perfect for someone with a proactive attitude and strong communication skills. Enjoy a rewarding career with competitive benefits and opportunities for growth.

Benefits

Holiday Buy Scheme

Annual Bonus

20% Discount on Holidays

Access to Corporate Box at O2 Arena

Exclusive Discounts with Partners

Career Development Opportunities

Enhanced Family-Friendly Policies

Qualifications

• Detail-oriented with a knack for numbers and accuracy.
• Experience in financial systems and bank reconciliations.

Responsibilities

• Process invoices and manage rebates and payments.
• Conduct daily bank reconciliations across multiple accounts.

Skills

Accounts Receivable Understanding

Bank Reconciliations

Excel Proficiency

Problem-Solving Skills

Customer Service Skills

Organizational Skills

Education

Accountancy Qualification (AAT)

Tools

ERPx

Seaware

Job description

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Position: Income Assistant

Location: Hemel Hempstead (Hybrid – 50% Office / 50% Remote)

Salary: Competitive Salary + bonus and benefits

Contract: 15-month Fixed-Term Contract | Full-Time

About the Role

Are you detail-driven with a knack for numbers and a passion for accuracy? Join us as an Income Assistant and be a vital part of our fast-paced finance team. Based in Hemel Hempstead with the flexibility to work from home up to 50% of the time, you'll ensure our financial transactions are accurate, compliant, and timely, supporting smooth operations across our holiday parks. Your skills in reconciling bank statements and resolving queries will help keep our operations running seamlessly.

Responsibilities

1. Process invoices and manage rebates and sundry payments
2. Handle customer queries and ensure accurate posting of transactions
3. Conduct daily bank reconciliations across multiple accounts
4. Manage refunds, chargebacks, and journal entries using ERPx and Seaware systems
5. Reconcile daily takings and investigate discrepancies
6. Support the Income Team in reducing outstanding debt
7. Communicate effectively with internal teams and customers
8. Assist in month-end and year-end closing processes
9. Help streamline and improve processes where possible
10. Contribute to a collaborative team culture

Requirements

• Understanding of accounts receivable and basic accounting principles
• Experience with bank reconciliations and financial systems
• Proficient in Excel, including pivot tables and v-lookups
• Proactive, with problem-solving skills and attention to detail
• Excellent communication and customer service skills
• Ability to prioritize tasks and meet deadlines
• Positive attitude and team spirit
• High accuracy and organizational skills
• Familiarity with multi-site or high-volume environments (desirable)
• Accountancy qualification such as AAT (desirable but not essential)

What’s In It For You?

• Holiday allowance that increases with service, plus a ‘Holiday Buy Scheme’
• Annual bonus
• 20% discount on Haven and Warner Hotels holidays for you and your family
• Access to the Bourne Leisure corporate box at the O2 Arena, London
• Exclusive discounts with corporate partners
• Career development opportunities, including Apprenticeships and Degrees
• Enhanced family-friendly policies and pay (eligibility criteria apply)

About Us

We’re part of the award-winning Bourne Leisure family, including Haven & Warner Hotels, with 9,000 team members across 39 seaside locations, headquartered in Hemel Hempstead.

Work Culture

Our culture, 'Breath of Fresh Air,' values and supports every team member. We promote openness and transparency, encouraging authenticity. Our hybrid working model involves 50% office presence, with occasional on-site or external events.

Recruitment Process

The process may include up to 3 stages, possibly with a presentation or skills test. We support candidates with reasonable adjustments and are committed to diversity, equity, and inclusion. For assistance, contact us at [emailprotected].