Income and Payments Assistant

Dover District Council; Dover; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Benenden Healthcare Membership and EAP

Local Government Pension Scheme

Generous annual leave entitlement

Staff discount schemes

On-site parking

Flexible working options

Job summary

Dover District Council is seeking a Finance Assistant to support the accurate processing of income, payments and financial data and to help ensure compliance with financial regulations and internal procedures.

The role suits an organized candidate with attention to detail and experience in finance, with the ability to learn new financial systems. GCSEs in English and Maths are desirable, and a positive, team‑oriented approach is valued.

Qualifications

• Experience in a finance environment, preferably within accounts payable or accounts receivable.
• Ability to learn new financial systems.
• Clear communication with colleagues who aren’t finance specialists.
• Good organisational skills, able to work calmly under pressure and meet tight deadlines.
• GCSEs in English and Maths (desirable).

Responsibilities

• Assist with accurate and timely processing of income, payments and financial data.
• Support compliance with financial regulations and HMRC guidance.
• Learn and work with financial systems and software.
• Provide clear communications to colleagues across teams.

Skills

Accounts payable / accounts receivable

Learn new financial systems

Clear communication with non-finance

Organised under pressure

Team-focused and eager to learn

Education

GCSEs in English and Maths

Job description

Finance Assistant Dover District Council has an exciting agenda to deliver first-class public services, putting our residents at the heart of everything we do. From ambitious regeneration to preparing for the future of local government, a career with us gives you the opportunity to grow, influence change and make a lasting difference. We are proud of our diverse workforce, a community of people with different backgrounds, strengths, thinking styles and lived experiences. We know that the best ideas come from teams where everyone feels they belong. Whether you're neurodivergent, early in your career, exploring a new path, or returning to work, you are welcome here. Just tell us what you need to thrive.

The Role & Responsibilities

This is a key role supporting the accurate and timely processing of the Council's income, payments, and financial data. You'll help ensure we remain fully compliant with financial regulations, HMRC guidance, contract procedure rules and all relevant legislation. We're looking for someone who is highly organised with an eye for detail and accuracy. You do not need to tick every box, if you have strong analytical skills and enjoy working with financial systems, we want to hear from you. You'll bring:

• Experience in a finance environment, preferably within accounts payable or accounts receivable
• A proven ability to learn new financial systems
• Clear communication skills, especially when supporting colleagues who aren't finance specialists
• Good organisational skills, with the ability to work calmly under pressure and to tight deadlines
• A positive, team-focused approach and a willingness to learn, Minimum 3 GCSEs (or equivalent), English and Maths (desirable)

Our Commitment to Accessible & Inclusive Recruitment

We're committed to a barrier-free recruitment experience. If you need adjustments, at any stage, just let us know. We can offer:

• Alternative assessment formats (written, visual, step-by-step)
• Flexible interview scheduling
• Extra processing time
• Quiet interview spaces
• Clear and structured onboarding
• No "hidden rules"

What We Can Offer

We provide a friendly and supportive environment for you to excel in. We also offer several employee benefits (subject to eligibility), including:

• Benenden Healthcare Membership and Employee Assistance Programme
• Local Government Pension Scheme (with the option for Additional Voluntary Contributions)
• Generous annual leave entitlement
• Staff discount schemes, including reduced leisure centre membership
• On-site parking
• Flexible working options to support work-life balance

Due to the nature of the role, the successful applicant will be required to undertake a Basic DBS check.