Inbound Telesales Consultant – Uncapped Commission

Savaria Corporation; Guiseley; Sur place; GBP 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

25 days annual leave

Bank Holidays

Full training and ongoing support

Uncapped commission

Résumé du poste

Savaria Corporation is seeking a motivated Telesales Associate in the United Kingdom to join our Direct Sales team. You’ll speak with customers who enquired about stairlift solutions, assess their needs, guide them, and arrange qualified appointments for field-based surveyors.

You will be part of a supportive team with training and opportunities to advance based on performance. The role emphasizes customer care over hard selling, using rapport-building and effective questioning to deliver an

Qualifications

• Experience in sales, telesales, call centre or customer service is advantageous.
• Excellent communication and relationship-building skills are essential.
• Comfortable using computer systems and CRM software.
• Strong attention to detail and accuracy.
• Ability to manage and prioritise workload effectively.

Responsabilités

• Handle inbound enquiries from customers interested in stairlift solutions.
• Make outbound calls to follow up on enquiries and convert them into qualified survey appointments.
• Build strong relationships with customers through friendly, professional conversations.
• Understand customer needs through effective questioning and active listening.
• Explain the benefits of our products and services clearly and helpfully.
• Maintain accurate customer records in our CRM system.
• Work with surveyors to coordinate appointments and share key customer information.
• Collaborate with Customer Service and wider teams to ensure an excellent customer journey.
• Aim for individual and team performance targets.
• Act as a positive ambassador for the business at all times.

Connaissances

Sales experience

Excellent communication

CRM software

Attention to detail

Time management

Outils

CRM software

Description du poste

Savaria Corporation is seeking a motivated Telesales Associate in the United Kingdom to join our Direct Sales team. You’ll speak with customers who enquired about stairlift solutions, assess their needs, guide them, and arrange qualified appointments for field-based surveyors.

You will be part of a supportive team with training and opportunities to advance based on performance. The role emphasizes customer care over hard selling, using rapport-building and effective questioning to deliver an