Inbound Supplier Improvement Lead

TVS Supply Chain Solutions; Banbury; On-site; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Pension scheme with employer matched

Life assurance

25 days holiday + 8 bank holidays

Holiday buy-back scheme

Hybrid working structure

Enhanced maternity and paternity leave

Employee Assistance Programme

Job summary

TVS Supply Chain Solutions in Banbury is hiring a Supplier Improvement Co-Ordinator to drive inbound performance, supplier conformance, and ASN management within the Operations and Supply Chain teams.

You will lead supplier reviews, audits, and improvement workshops, maintain records, and collaborate with SRM, SQA, and logistics to optimise delivery schedules, packaging and compliance, ensuring service levels and cost control.

Qualifications

• Proven experience in supplier management, inbound logistics, warehousing, or supply chain operations.
• Strong understanding of supplier packaging, labelling, consignment presentation, and inbound compliance requirements within a warehouse or distribution environment.
• Knowledge of supplier compliance processes, including ASN management, delivery documentation, goods receipt, and inventory control.
• Experience monitoring supplier performance and driving compliance against packaging, labelling, and inbound delivery standards using KPIs and performance metrics.
• Ability to identify, analyse, and resolve supplier packaging, paperwork, and delivery-related issues, ensuring minimal operational impact.
• Strong problem-solving and root cause analysis skills, with experience implementing corrective and preventative actions to improve supplier performance.
• Proven ability to challenge suppliers constructively and hold them accountable for compliance with agreed operational standards and service levels.
• Excellent communication, stakeholder management, and influencing skills, with the ability to build effective relationships across suppliers, customers, and operational teams.
• Highly organised with strong attention to detail, particularly when reviewing delivery documentation, compliance requirements, inventory records, and performance data.
• Proficient in Microsoft Excel and other Microsoft Office applications
• Full driving licence and willingness to travel regularly to supplier, customer, and operational locations.

Responsibilities

• Manage vendor inbound delivery scheduling to ensure timely and efficient receipt of goods.
• Responsible for supplier consignment conformance, ensuring adherence to agreed delivery and presentation standards.
• Implement and manage Supplier Advance Shipping Notices (ASNs), driving compliance with established processes.
• Lead supplier performance meetings, both onsite and offsite, to review service levels, address issues, and improve inbound delivery performance.
• Maintain accurate records of supplier relationships, commitments, actions, and performance metrics.
• Participate in supplier audits, improvement workshops, and operational reviews in collaboration with the Supplier Quality Assurance (SQA) team.
• Work closely with Operations and Supply Chain teams to develop and implement effective supplier delivery schedules.
• Ensure compliant consignment presentation to support efficient inbound receipt and put-away activities.
• Drive improvements in inbound processing, reducing receipt and storage delays while supporting reduction of total cost of ownership.
• Manage inbound delivery issues and implement timely resolutions to minimise operational disruption.
• Authorise inventory count-down and stock adjustment activities relating to inbound receipt quantity discrepancies following supplier investigations.
• Monitor and report on inbound consignment conformance and operational performance through the use of agreed metrics and KPIs.
• Act as the key liaison between Supply Chain, Operations, and Supplier to ensure effective communication and issue resolution.
• Working closely with SRM Management Lead and Supply Chain Co- Ordinator’s to increase overall supplier performance and provide strategic input and attendance at supplier performance review meetings.
• Build positive working relationships with internal and external stakeholders to support service excellence and delivery performance.
• Facilitate collaborative problem-solving discussions to resolve day-to-day operational and supplier-related challenges.
• Investigate inbound receipt discrepancies and performance issues, identifying root causes and implementing corrective actions.
• Drive continuous improvement initiatives focused on supplier conformance, delivery presentation, and internal operational processes.
• Use performance data and metrics to identify trends, opportunities, and areas for improvement.
• Lead and contribute to operational reviews, supplier workshops, and process improvement activities to enhance efficiency, compliance, and service performance.
• Promote best practice across supplier and operational processes to improve overall supply chain effectiveness and customer outcomes.

Skills

Supplier management

Inbound logistics

Warehousing operations

KPIs & performance metrics

Problem solving

Stakeholder management

Communication skills

Attention to detail

Tools

Microsoft Excel

Job description

TVS Supply Chain Solutions in Banbury is hiring a Supplier Improvement Co-Ordinator to drive inbound performance, supplier conformance, and ASN management within the Operations and Supply Chain teams.

You will lead supplier reviews, audits, and improvement workshops, maintain records, and collaborate with SRM, SQA, and logistics to optimise delivery schedules, packaging and compliance, ensuring service levels and cost control.