Inbound Sales & Onboarding Specialist - Remote

Equin Limited; United Kingdom; À distance; GBP 31 000 - 42 000; Plein temps

Avantages offerts par ce poste

Company bonus 25%

Pension

Private Medical Insurance

Group Life Assurance

Employee Assistance Programme

Free eye checks

Ergonomic equipment

Budget for personal development

Flexible working

Team day and summer events

Résumé du poste

Equin Limited is seeking a Junior Inbound Sales and Onboarding Specialist to guide schools and Multi-Academy Trusts through free trials of Insight. You’ll respond to inquiries, deliver online product demonstrations, and tailor onboarding to each customer’s needs, all within a collaborative team environment.

You’ll join a fast-moving tech company with a strong focus on customer success, ongoing training, and a company bonus scheme.

Qualifications

• Ability to unpick and understand customers’ needs, and/or strong experience in consultative sales or business development and a passion for helping people
• All-round communication and interpersonal skills, including excellent written English and telephone skills
• A preference for online and remote working
• Tech confidence: comfort using online systems and an interest in software tools
• An ability to help users at all levels understand complex software
• Sensitivity to diverse needs, with excellent emotional intelligence
• Optimism and empathy
• Flexibility and drive
• An interest in ongoing improvement and development
• Experience using Insight or other similar education, data, or assessment software
• Basic experience working with spreadsheets or data-driven tools

Responsabilités

• Be the first contact for schools and Multi-Academy Trusts during a free trial; understand needs and deliver online product demos
• Answer emails/calls and support onboarding; set up accounts and organize training
• Demonstrate value of Insight with a consultative, low-pressure approach
• Collaborate across departments to ensure a great onboarding experience
• Maintain clear records of customer requirements and progress
• Develop product knowledge and regulatory awareness to support customers

Connaissances

Consultative sales

Customer needs analysis

Communication skills

English proficiency

Remote work preferred

Tech confidence

Software knowledge

Data tools

Emotional intelligence

Empathy

Flexibility

Continuous learning

Insight experience

Spreadsheets

Outils

Insight

Description du poste

Equin Limited is seeking a Junior Inbound Sales and Onboarding Specialist to guide schools and Multi-Academy Trusts through free trials of Insight. You’ll respond to inquiries, deliver online product demonstrations, and tailor onboarding to each customer’s needs, all within a collaborative team environment.

You’ll join a fast-moving tech company with a strong focus on customer success, ongoing training, and a company bonus scheme.