Inbound Sales Advisor – Uncapped Commission & Training

Vodafone Group Plc; Stoke-on-Trent; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Uncapped commission

28 Days annual leave + bank holidays

Pension plan

Life assurance

Job summary

Vodafone Group Plc in Stoke-on-Trent is recruiting for a contact centre sales role. You will join our training academy for in-depth sales and customer service coaching under the TRUST framework, taking ownership and relating to customers.

You’ll handle incoming calls from new and existing customers, advise on broadband, phone or SIM options, and work toward sales targets with uncapped commission and a competitive benefits package.

Qualifications

• Training academy provides in-depth sales and customer service coaching.
• TRUST framework: Taking ownership, Relating to your customer, Understanding their issue, Setting expectations, Thinking forward.
• You will handle incoming calls and guide customers to the best Vodafone Three products and services.

Responsibilities

• Handle incoming calls from new and existing customers.
• Advise customers on broadband deals, phones and SIM options.
• Help customers achieve sales targets with uncapped commission.

Skills

Sales experience

Customer service

Communication skills

Job description

Vodafone Group Plc in Stoke-on-Trent is recruiting for a contact centre sales role. You will join our training academy for in-depth sales and customer service coaching under the TRUST framework, taking ownership and relating to customers.

You’ll handle incoming calls from new and existing customers, advise on broadband, phone or SIM options, and work toward sales targets with uncapped commission and a competitive benefits package.