Inbound Sales Advisor – On‑Site with Bonus Potential

Concentrix; Sheffield; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

On-site role

Bonus potential

Job summary

Concentrix is recruiting an Inbound Sales Advisor for our Vodafone team in Sheffield. You will handle inbound customer calls, focus on retention, and upsell products and services.

The role is site-based at 2 Nunnery Square, Sheffield, with a starting salary of £26,520 and an uncapped bonus potential. We value passionate, caring, and experienced individuals who can work in a fast-paced telecoms environment and contribute to the One Concentrix team.

Qualifications

• Clear criminal and credit records.
• Ability to work flexible shifts as part of a rotational schedule.
• Customer-focused approach for delivering outstanding service.
• Strong communication and listening skills.
• Ability to navigate multiple systems efficiently.

Responsibilities

• Handle inbound calls from Vodafone customers.
• Assist with retention and upsell of products/services.
• Engage with new customers and explain suitable solutions.

Skills

Communication

Active listening

Sales opportunity identification

Customer focus

Teamwork

Multi-system navigation

Attention to detail

Flexibility

Job description

Concentrix is recruiting an Inbound Sales Advisor for our Vodafone team in Sheffield. You will handle inbound customer calls, focus on retention, and upsell products and services.

The role is site-based at 2 Nunnery Square, Sheffield, with a starting salary of £26,520 and an uncapped bonus potential. We value passionate, caring, and experienced individuals who can work in a fast-paced telecoms environment and contribute to the One Concentrix team.