Inbound Sales Advisor: Consultative Growth Partner

Radius; Crewe; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Radius is seeking a motivated, customer-focused Inbound Sales Advisor to join our Crewe team. You will be the first point of contact for inbound inquiries, delivering a consultative experience while identifying needs and connecting customers with suitable products and specialist teams.

Your success will come from building trust, delivering excellent service, and generating referrals that support growth across the business.

Qualifications

• 2–3 years' experience in a customer service or inbound sales role.
• Proven ability to identify customer needs and generate referrals or opportunities.
• Strong communication and interpersonal skills with a consultative approach.
• Experience using CRM systems and customer management tools.

Responsibilities

• Respond promptly to inbound customer enquiries via phone, email, and digital channels, providing a professional experience.
• Engage customers to understand needs, circumstances, and objectives.
• Identify opportunities to refer customers to other products, services, or departments.
• Generate high-quality referrals to support business growth and targets.
• Educate customers on available solutions and benefits of relevant services.

Skills

Inbound sales

Customer service

CRM experience

Communication skills

Time management

Teamwork

Tools

CRM software

Phone systems

Job description

Radius is seeking a motivated, customer-focused Inbound Sales Advisor to join our Crewe team. You will be the first point of contact for inbound inquiries, delivering a consultative experience while identifying needs and connecting customers with suitable products and specialist teams.

Your success will come from building trust, delivering excellent service, and generating referrals that support growth across the business.