Inbound KYC - Analyst

Carta Healthcare; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Carta is seeking a KYC Analyst – Inbound Compliance in London. You will own the inbound KYC request lifecycle, guide clients on global KYC requirements, and ensure documentation meets AML standards. You’ll maintain audit trails and adapt to regulatory changes to protect our compliance posture.

Ideal candidates have 1–2+ years of regulatory experience, strong attention to detail, and the ability to interact confidently with senior stakeholders. ICA/ACAMS credentials are a plus.

Qualifications

• Detail-oriented under pressure with high-volume requests.
• Confident in KYC conversations with stakeholders.
• 1–2+ years of regulatory experience in KYC/AML.
• AML/KYC certifications (ICA, ACAMS) are a plus.

Responsibilities

• Own the KYC request lifecycle, processing inbound inquiries and delivering timely responses.
• Serve as the client-facing compliance guide for global KYC requirements.
• Review and validate KYC docs for AML/KYC compliance and completeness.
• Maintain accurate records in Carta systems for audit trails.
• Monitor evolving KYC/AML regs and update practices accordingly.

Skills

Detail oriented

Client-ready

Regulatory experience

Proactive decision making

ACAMS certification

ICA certification

Offshore jurisdictions

Job description

The Company You’ll Join

Carta is the connected platform and AI-native ecosystem for private capital. Built to replace fragmented tools with a single system of record, Carta brings together the software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting, and legal teams use to close transactions. Trusted by 55,000 companies and 1.8M+ equity holders in 160+ countries, and 10,000 funds and SPVs representing $250B+ in assets under management, Carta is transforming how private capital operates. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work.

For more information about our offices and culture, check out our Carta careers page.

The Problems You'll Solve

At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As a KYC Analyst – Inbound Compliance, you'll work to:

• Own the KYC request lifecycle. Manage the intake, processing, and timely resolution of inbound KYC requests from clients and their counterparties — ensuring nothing falls through the cracks and every response meets the standard.
• Be the client's compliance guide. Serve as the primary point of contact for KYC inquiries, giving clients clear, confident answers on global KYC requirements so they can move their transactions forward.
• Uphold the regulatory bar. Review and validate KYC documentation for completeness, accuracy, and compliance with AML, KYC, and applicable international frameworks — and make the call when something doesn't pass muster.
• Keep records airtight. Maintain accurate, up-to-date records of all KYC requests and documentation in Carta's systems — so the team always has a clean audit trail.
• Stay ahead of a moving target. Monitor evolving KYC/AML regulations globally and apply updated requirements to daily work, ensuring Carta's compliance posture keeps pace with regulatory change.

The Team You’ll Work With

You’ll be joining our Inbound Compliance team.

This team sits at the front line of Carta's compliance function — managing the intake and resolution of KYC requests on behalf of some of the world's leading asset managers and private equity firms. You'll work in a high-volume, client-facing environment where accuracy, speed, and regulatory fluency aren't optional — they're the baseline.

Carta’s London and Denmark locations are a product of our 2022 acquisitions of Capdesk and Vauban. Now operating as one global Carta entity, our U.K. and Denmark locations will enhance the Carta platform with Capdesk and Vauban as proprietary products. Click the links to read more about the acquisition of Capdesk from Carta and Vauban from Carta

About You

• Detail-oriented under pressure. You catch what others miss — and you do it consistently, even when managing a high volume of concurrent requests against tight deadlines.
• Confident and client-ready. You can hold your own in KYC conversations with senior stakeholders and counterparties — assertive, professional, and knowing when to elevate versus when to resolve.
• 1-2+ years of regulatory experience. You have a working understanding of global KYC and AML frameworks and can apply them practically, not just cite them. AML/KYC certifications (ICA, ACAMS) are a plus but not required.
• A proactive decision-maker. You don't wait to be told what to do — you assess the situation, apply the right framework, and move forward with minimal supervision.
• Experienced in complex legal entities. Prior exposure to corporate banking, a legal service provider, or a fund compliance environment is a strong plus — particularly familiarity with offshore jurisdictions like Cayman or Luxembourg.

At Carta, you’re not just an employee. You’re a builder who is creating infrastructure that accelerates innovation and empowers more ownership. Cartans are helpful, relentless, unconventional and kind; representing Carta’s Identity Traits. They work collaboratively and cross functionally to challenge the status quo; working towards a common goal of creating more owners in the private markets.

Disclosures:

• We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email.
• Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.
• For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report.
• Please note that all official communications from us will come from an @carta.com or @carta-external.com domain. Report any contact from unapproved domains to [e-mail].