Inbound BDE: Growth & Commission Path

Fortrade LTD; Stevenage; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

In-house training

Commission from first conversion

Incentives and team lunches

Annual salary review

Fast-track progression

Pension after 3 months

Employee Assistance Programme

Annual eye test

Snacks and coffee

Free on-site parking

Job summary

Fortrade Ltd in Stevenage is seeking a proactive Account Manager to handle inbound client inquiries by phone and email, providing clear information on our products, platform, and educational services. You will guide clients through creating and activating their live accounts in a compliant, ethical manner.

Expect a structured growth path from BDE/Account Manager to Senior Account Manager (Retention) based on performance, with in-house training and performance-based commission.

Qualifications

• Natural communicator with inbound leads only.
• Ability to stay composed under pressure.
• Willingness to learn and be coachable; professional telephone manner.

Responsibilities

• Handle client relationships over phone and email with inbound leads only.
• Provide clear information on products, platform and educational services.
• Support clients through to creating and activating their live account.
• Adhere to FCA compliance standards and ethical conduct.
• No cold calls; focus on inbound inquiries leading to conversions.

Skills

Communication

Resilience

Coachable

Professionalism

Ethics & FCA

Job description

Fortrade Ltd in Stevenage is seeking a proactive Account Manager to handle inbound client inquiries by phone and email, providing clear information on our products, platform, and educational services. You will guide clients through creating and activating their live accounts in a compliant, ethical manner.

Expect a structured growth path from BDE/Account Manager to Senior Account Manager (Retention) based on performance, with in-house training and performance-based commission.