In-Store Sales & Customer-Care Advocate

Totallywicked Eliquid; Ayr; On-site; GBP 12,398 - 15,153; Part time

Benefits offered by this job

Branded uniform

Holiday (Pro-Rata)

Training and career development

Holiday buy/sell

Learn to Drive scheme

Recognition awards

Pension and bonus schemes

On-site gym (Head office only)

Job summary

Totally Wicked in Ayr is seeking a part-time Sales Associate to deliver outstanding customer service in our stores, process purchases accurately, handle refunds and help maintain a welcoming store environment. You don’t need to be a vaper to join us, just a passion for helping people.

You’ll work flexible hours across seven days, enjoy ongoing training and development, and be part of a team that rewards effort and cares for customers.

Qualifications

• Be professional, enthusiastic and friendly
• Want to be a part of a Company that will support and develop you
• Have experience in achieving sales targets or KPIs
• Have excellent communication skills
• Believe in giving every customer the best service
• Thrive in an environment where you feel valued
• Be comfortable with working independently and working as part of a team
• Be flexible to work across 7 days
• Be over 18

Responsibilities

• Deliver great customer service in line with our ‘Mr Wicked Cares’ structure
• Accurately process customer purchases to ensure stock accuracy
• Complete customer refunds and credits
• Maintain high store standards through cleanliness, presentation and overall store image
• Keep up to date with, test and demonstrate all of our products
• Assist with stock counts and highlight any discrepancies to the Store Manager

Skills

Customer service

Sales targets / KPIs

Communication skills

Teamwork

Professional and friendly

Availability across 7 days

Age 18+

Job description

Totally Wicked in Ayr is seeking a part-time Sales Associate to deliver outstanding customer service in our stores, process purchases accurately, handle refunds and help maintain a welcoming store environment. You don’t need to be a vaper to join us, just a passion for helping people.

You’ll work flexible hours across seven days, enjoy ongoing training and development, and be part of a team that rewards effort and cares for customers.