In-Store Communications & POS Planner

Dunelm

Leicester

On-site

GBP 30,000 - 38,000

Full time

2 days ago
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Job summary

Dunelm is seeking a detail‑oriented Store Experience professional to bring our in‑store experiences to life through effective POS, signage and communications. You will work with Marketing, Store Operations and ITG to ensure a seamless, engaging shopping journey across our lifestyle, Local and Superstore estates.

You'll develop briefs, manage POS data and support store teams with clear implementation guides.

Qualifications

  • Experience supporting POS, in-store communications or visual merchandising.
  • Excellent planning and organisational skills with the ability to manage multiple priorities.
  • Strong attention to detail and collaborative mindset across teams.

Responsibilities

  • Become an expert in critical paths, processes and systems for project launches.
  • Produce briefs, allocation sheets and POS requirements for creative partners.
  • Develop understanding of store formats and their POS/communication needs.
  • Create communication packs and implementation guides for store teams.
  • Maintain POS database and ensure accurate information for stores.
  • Collaborate with Store Operations, Marketing, ITG and other teams to deliver solutions.
  • Create assets from campaigns using Illustrator/InDesign; bring new ideas to life.
  • Coordinate with stakeholders to ensure on-time, high-quality POS materials.

Skills

Stakeholder management
Communication
Project coordination
MS Office (Excel, PowerPoint)
Adobe Illustrator
Adobe InDesign

Tools

Adobe Illustrator
Adobe InDesign
Excel
PowerPoint

Job description

Dunelm is seeking a detail‑oriented Store Experience professional to bring our in‑store experiences to life through effective POS, signage and communications. You will work with Marketing, Store Operations and ITG to ensure a seamless, engaging shopping journey across our lifestyle, Local and Superstore estates.

You'll develop briefs, manage POS data and support store teams with clear implementation guides.

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