In-Store Beauty Brand Ambassador | Part-Time, 15h/Wk

Thg Plc; Altrincham; Hybrid; GBP 12,000 - 17,000; Full time

Job summary

THG Plc, operating LOOKFANTASTIC Store in Altrincham, seeks a Beauty Brand Ambassador to deliver world-class customer service and expert beauty knowledge. You will tailor consultations to each customer, ensuring a delightful, seamless shopping experience within a vibrant beauty environment.

Ideal candidates show a passion for beauty, strong product knowledge, and an adaptable, always-on attitude. Weekend and holiday availability is essential for this role at LOOKFANTASTIC Store.

Qualifications

• Experience in beauty retail is preferred but not essential.
• Strong passion for beauty and customer service is essential.
• An 'always on' approach when at work.
• Strong beauty knowledge and makeup application to self and others.
• Full availability including weekends and bank holidays is imperative.

Responsibilities

• Provide world class level of customer service and product knowledge to all customers at all times.
• Build customer relationships using CRM to ensure tailored shopping experiences.
• Create a welcoming environment with a seamless customer journey from welcome to checkout.
• Resolve customer queries promptly and professionally to maintain high satisfaction.
• Support and be involved in events internally and externally.
• Aim to meet personal targets and KPI goals.
• Drive sales through excellent service and deliver on loyalty, service, and appointment targets.
• Maintain store standards and top hygiene across all areas.

Skills

Beauty retail

Customer service

Communication

Flexibility

Beauty knowledge

Job description

THG Plc, operating LOOKFANTASTIC Store in Altrincham, seeks a Beauty Brand Ambassador to deliver world-class customer service and expert beauty knowledge. You will tailor consultations to each customer, ensuring a delightful, seamless shopping experience within a vibrant beauty environment.

Ideal candidates show a passion for beauty, strong product knowledge, and an adaptable, always-on attitude. Weekend and holiday availability is essential for this role at LOOKFANTASTIC Store.